Umlauts-problem in entourage:mac - office 2004 (english Version)

  • Thread starter Klaus Dieter Schmidt
  • Start date
K

Klaus Dieter Schmidt

Friendly hello,
Entourage does not recognize unfortunately in eMail's words in those umlauts
are contained, and separates these by the line end simply in the middle in
it - either before or after the umlaut a new line begins. Is that a bug or
can one in addition something somewhere adjust?
Thank you in advance for your answers.

-- iBook G3, 500 Mhz, 12", 196 MB RAM, 10 GB HD, OS X (Panther)
 
D

Dave Cortright

Friendly hello,
Entourage does not recognize unfortunately in eMail's words in those umlauts
are contained, and separates these by the line end simply in the middle in
it - either before or after the umlaut a new line begins. Is that a bug or
can one in addition something somewhere adjust?
Thank you in advance for your answers.

-- iBook G3, 500 Mhz, 12", 196 MB RAM, 10 GB HD, OS X (Panther)
Click to expand...
I don't quite follow you. Can you give an example of the form "this is the
steps I do, this is what I expect to happen, this is what actually happens"?
 
K

Klaus Dieter Schmidt

On 13.06.2004 0:26 Uhr, in article BCF0D141.12613%[email protected], "Dave

Hi Dave,
I don't quite follow you. Can you give an example of the form "this is the
steps I do, this is what I expect to happen, this is what actually happens"?
Click to expand...

here some examples which text is displayed when I read eMail with entourage:

[...]
und Schatten aller Gegenstände ausfü < 'ausführlich' should be an word !
hrlich berechnet. So kann man
[...]
Nach Presseberichten habe der 39-jä < 'jährige' should be an word !
hrige Daniels zuerst seine Hose
[...]
einem Geschäft angeboten und mit Flugb < 'Flugbättern' should be an word !
lättern beworben.
[...]

When a line is full, the text should continue after or bevore an new word in
the text line - but not in the middle of an word with umlauts.

Best regards,
KeyDi


-- iBook G3, 500 Mhz, 12", 196 MB RAM, 10 GB HD, OS X (Panther)
 
B

BB

On 13.06.2004 0:26 Uhr, in article BCF0D141.12613%[email protected], "Dave

Hi Dave,
I don't quite follow you. Can you give an example of the form "this is the
steps I do, this is what I expect to happen, this is what actually happens"?
Click to expand...

here some examples which text is displayed when I read eMail with entourage:

[...]
und Schatten aller Gegenstände ausfü < 'ausführlich' should be an word !
hrlich berechnet. So kann man
[...]
Nach Presseberichten habe der 39-jä < 'jährige' should be an word !
hrige Daniels zuerst seine Hose
[...]
einem Geschäft angeboten und mit Flugb < 'Flugbättern' should be an word !
lättern beworben.
[...]

When a line is full, the text should continue after or bevore an new word in
the text line - but not in the middle of an word with umlauts.

Best regards,
KeyDi


-- iBook G3, 500 Mhz, 12", 196 MB RAM, 10 GB HD, OS X (Panther)
Click to expand...

I'm Swedish but using the English version of Entourage. I send and receive a
lot of e-mail written in swedish but I have no problem with umlauts and
other special swedish letters. Only in the subject line where I frequently
get a space character (or at least it looks like a space) after umlauts and
the like.

So as far as the subject line goes, I'm prepared to agree. Umlauts are not
handled properly.

/Bo
 
D

Dave Cortright

here some examples which text is displayed when I read eMail with entourage:

[...]
und Schatten aller Gegenstände ausfü < 'ausführlich' should be an word !
hrlich berechnet. So kann man
Click to expand...
....

I'm Swedish but using the English version of Entourage. I send and receive a
lot of e-mail written in swedish but I have no problem with umlauts and
other special swedish letters.
Click to expand...

Well I just sent myself a test message with the line:
und Schatten aller Gegenstände ausführlich berechnet. So kann man

It came through just fine. Perhaps you could attach the entire source of one
of these messages. I suspect either the sending client or a mail server
along the way is messing up the body of the message which prevents Entourage
from properly interpreting it.
 
K

Klaus Dieter Schmidt

Well I just sent myself a test message with the line:
und Schatten aller Gegenstände ausführlich berechnet. So kann man

It came through just fine. Perhaps you could attach the entire source of one
of these messages. I suspect either the sending client or a mail server
along the way is messing up the body of the message which prevents Entourage
from properly interpreting it.
Click to expand...

Hi Dave,

I forgot to say that happens when I read HTML-Mail - which would new
formattet by entourage while showing. Some eMail contains tables, and when
their width is very small - a lot of words are dividet at a wrong place.
Just take an longer sentence in a HTML-Mail and adjust the mail-window (make
it smaller, to format the text new) - and you will see when an umlaut
reaches the end of the line the word who contains them is broken.
Other mail-clients show the same mail properly!

Best regards
ToepenLoewen


-- iBook G3, 500 Mhz, 12", 196 MB RAM, 10 GB HD, OS X (Panther)
 
P

Paul Berkowitz

here some examples which text is displayed when I read eMail with entourage:

[...]
und Schatten aller Gegenstände ausfü < 'ausführlich' should be an word !
hrlich berechnet. So kann man
Click to expand...
...
Click to expand...


Well I just sent myself a test message with the line:
und Schatten aller Gegenstände ausführlich berechnet. So kann man

It came through just fine. Perhaps you could attach the entire source of one
of these messages. I suspect either the sending client or a mail server
along the way is messing up the body of the message which prevents Entourage
from properly interpreting it.
Click to expand...

I'd guess that Klaus's examples come from longer lines and he didn't include
the whole lines. Plain text email breaks at the closest word ending to 76
characters, if the line is longer. I think Klaus is saying that Entourage is
treating a character-with-umlaut as if it were a word separator, and instead
of "backing" up to the end of the previous word if the final word which
contains the umlaut takes the line over 76 characters, it breaks at the
umlaut itself if that's located at fewer than 76 characters.

--
Paul Berkowitz
MVP Entourage
Entourage FAQ Page: <http://www.entourage.mvps.org/faq/index.html>
AppleScripts for Entourage: <http://macscripter.net/scriptbuilders/>

Please "Reply To Newsgroup" to reply to this message. Emails will be
ignored.

PLEASE always state which version of Entourage you are using - **2004**, X
or 2001. It's often impossible to answer your questions otherwise.
 
D

Dave Cortright

I'd guess that Klaus's examples come from longer lines and he didn't include
the whole lines. Plain text email breaks at the closest word ending to 76
characters, if the line is longer. I think Klaus is saying that Entourage is
treating a character-with-umlaut as if it were a word separator, and instead
of "backing" up to the end of the previous word if the final word which
contains the umlaut takes the line over 76 characters, it breaks at the
umlaut itself if that's located at fewer than 76 characters.
Click to expand...

Right and in that case this line should exhibit the bad word breaking
ausführlich but it doesn't. If I manually enter a space after the umlaut
character, the first part of the word manually wraps back to the first line.
I also tried reproing in an HTML message by shrinking the window to force a
rewrap and also could not repro.
 
P

Paul Berkowitz

Right and in that case this line should exhibit the bad word breaking
ausführlich but it doesn't. If I manually enter a space after the umlaut
character, the first part of the word manually wraps back to the first line.
I also tried reproing in an HTML message by shrinking the window to force a
rewrap and also could not repro.
Click to expand...

I wonder if possibly Klaus might be seeing this only in quoted text from a
sender using an unusual character format, which might persist even in his
own replies...

--
Paul Berkowitz
MVP Entourage
Entourage FAQ Page: <http://www.entourage.mvps.org/faq/index.html>
AppleScripts for Entourage: <http://macscripter.net/scriptbuilders/>

Please "Reply To Newsgroup" to reply to this message. Emails will be
ignored.

PLEASE always state which version of Entourage you are using - **2004**, X
or 2001. It's often impossible to answer your questions otherwise.
 
K

Klaus Dieter Schmidt

I wonder if possibly Klaus might be seeing this only in quoted text from a
sender using an unusual character format, which might persist even in his
own replies...
Click to expand...

Hi Paul and all others,
I loadet the file 'sample.jpg' to my server. Please see what happend in
entourage when it displays HTML-mail which contains tables. This table now
has an fixed width - and in tables with an variable width and long lines
it's possible to view this effect by changing the window-width.
You can access them under http://www.naja-egal.de/sample.jpg

Best regards
ToepenLoewen


-- iBook G3, 500 Mhz, 12", 196 MB RAM, 10 GB HD, OS X (Panther)
 
D

Dave Cortright

Hi Paul and all others,
I loadet the file 'sample.jpg' to my server. Please see what happend in
entourage when it displays HTML-mail which contains tables. This table now
has an fixed width - and in tables with an variable width and long lines
it's possible to view this effect by changing the window-width.
You can access them under http://www.naja-egal.de/sample.jpg
Click to expand...

OK, so this only repros for complex HTML messages (those containing tables).
That makes sense.
 
P

Paul Berkowitz

OK, so this only repros for complex HTML messages (those containing tables).
That makes sense.
Click to expand...

What David means is that "complex HTML" - HTML with tables or with links to
graphics on webservers - is handled by the HTML rendering engine (that
belonged to Internet Explorer, not Entourage). It's not so smart about such
things. Not to mention that there are different rules for "table cell
borders" than for regular text end-of-lines. And you're talking about
complex HTML messages sent from other email clients, not from Entourage,
since Entourage doesn't compose or send complex HTML with tables. (Was this
sent from Word 2004, or just something you received from
you-don't-know-where?) HTML is supposed to be displayed just like it's been
sent, so it would usually be the _sending_ client which had the error. But
maybe Entourage changes things on the receiving end - I haven't seen it do
that myself, but I guess it could happen.

--
Paul Berkowitz
MVP Entourage
Entourage FAQ Page: <http://www.entourage.mvps.org/faq/index.html>
AppleScripts for Entourage: <http://macscripter.net/scriptbuilders/>

Please "Reply To Newsgroup" to reply to this message. Emails will be
ignored.

PLEASE always state which version of Entourage you are using - **2004**, X
or 2001. It's often impossible to answer your questions otherwise.
 
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