Unable to change e-mail address in contacts

[Michael Henderson]

Ver. = Microsoft Office Outlook 2003

When I open a contact card and attempt to change the contacts e-mail
address it deletes my entry after tabbing or selecting with the mouse
another field.

I have un-installed Office multiple times, have attempted to repair, and
attempted to reinstall but to no avail.

Any suggestions you can offer would be appreciated.

 

[Russ Valentine [MVP-Outlook]]

Not much to go on here.
Information store?
What steps created your problem?
"Attempted repair?"

 

[Michael Henderson]

Not much to go on here.
Information store?

What is that? I think it is MSN's Hotmail

What steps created your problem?

Open Contact card
Attempt to change the contact email address
press tab

"Attempted repair?"

I tried to repair my Office installation
I tried to reinstall my Office installation
I tried uninstalling and reinstalling my Office installation.

 

[Russ Valentine [MVP-Outlook]]

Access to free hotmail accounts is no longer supported. Is that what you're
using?
Do these Contacts reside in a local Outlook data file?

 

[Michael Henderson]

Access to free hotmail accounts is no longer supported. Is that what you're
using?
Do these Contacts reside in a local Outlook data file?

I am using the MSN Connector.

 

[Michael Henderson]

Access to free hotmail accounts is no longer supported. Is that what you're
using?
Do these Contacts reside in a local Outlook data file?

I am using the MSN Connector.

 

[Russ Valentine [MVP-Outlook]]

That would have been nice to specify at the outset.
But are you using a premium, paid hotmail account?

 

[Michael Henderson]

That would have been nice to specify at the outset.
But are you using a premium, paid hotmail account?

Russ, I am sorry. It is premium.

 

[Russ Valentine [MVP Outlook]]

Then someone else will have to help you. I have no MSN premium account
and no ability to troubleshoot the MSN connector. Perhaps you should
start a new thread and this time include all the relevant details in
your first post.