unable to click hyperlink to open browser

A

Abby Browne

I am unable to Click hyperlink to open browser in Microsoft Office 2002

I use Outlook 2002 with email in rich text, Words 2002 with doc document,
Excel 2002 with xls. When I click hyperlink it will show this error message:

"This operation has been cancelled due to restrictions in effect on this
computer. Please contact your system administrator".

Can you please tell me what is this message means and what cause this
message?

This does work in Internet Explorer 6, Outlook Express 6, FrontPage 2002,
WordPerfect 9. I am using Microsoft Windows XP Professional. Thank you.
 
M

Milly Staples [MVP - Outlook]

OL2002: Error Message: This Operation Has Been Cancelled Due to Restrictions
in Effect on this Computer...
http://support.microsoft.com/default.aspx?scid=kb;en-us;310049&Product=ol2002

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. Due to
the (insert latest virus name here) virus, all mail sent to my personal
account will be deleted without reading.

After searching google.groups.com and finding no answer, Abby Browne asked:

| I am unable to Click hyperlink to open browser in Microsoft Office
| 2002
|
| I use Outlook 2002 with email in rich text, Words 2002 with doc
| document, Excel 2002 with xls. When I click hyperlink it will show
| this error message:
|
| "This operation has been cancelled due to restrictions in effect on
| this computer. Please contact your system administrator".
|
| Can you please tell me what is this message means and what cause this
| message?
|
| This does work in Internet Explorer 6, Outlook Express 6, FrontPage
| 2002, WordPerfect 9. I am using Microsoft Windows XP Professional.
| Thank you.
 
M

Milly Staples [MVP - Outlook]

OL2002: Error Message: This Operation Has Been Cancelled Due to Restrictions
in Effect on this Computer...
http://support.microsoft.com/default.aspx?scid=kb;en-us;310049&Product=ol2002

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. Due to
the (insert latest virus name here) virus, all mail sent to my personal
account will be deleted without reading.

After searching google.groups.com and finding no answer, Abby Browne asked:

| I am unable to Click hyperlink to open browser in Microsoft Office
| 2002
|
| I use Outlook 2002 with email in rich text, Words 2002 with doc
| document, Excel 2002 with xls. When I click hyperlink it will show
| this error message:
|
| "This operation has been cancelled due to restrictions in effect on
| this computer. Please contact your system administrator".
|
| Can you please tell me what is this message means and what cause this
| message?
|
| This does work in Internet Explorer 6, Outlook Express 6, FrontPage
| 2002, WordPerfect 9. I am using Microsoft Windows XP Professional.
| Thank you.
 
M

Milly Staples [MVP - Outlook]

OL2002: Error Message: This Operation Has Been Cancelled Due to Restrictions
in Effect on this Computer...
http://support.microsoft.com/default.aspx?scid=kb;en-us;310049&Product=ol2002

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. Due to
the (insert latest virus name here) virus, all mail sent to my personal
account will be deleted without reading.

After searching google.groups.com and finding no answer, Abby Browne asked:

| I am unable to Click hyperlink to open browser in Microsoft Office
| 2002
|
| I use Outlook 2002 with email in rich text, Words 2002 with doc
| document, Excel 2002 with xls. When I click hyperlink it will show
| this error message:
|
| "This operation has been cancelled due to restrictions in effect on
| this computer. Please contact your system administrator".
|
| Can you please tell me what is this message means and what cause this
| message?
|
| This does work in Internet Explorer 6, Outlook Express 6, FrontPage
| 2002, WordPerfect 9. I am using Microsoft Windows XP Professional.
| Thank you.
 
A

Abby Browne

Thank you very much for your advise. Yes, I have done this three times
before and just now three more times to be sure. I am still unable to click
hyperlink to open browser in Outlook, Words, and Excel 2002.

Can you tell me how to reset this register?
HKEY_Local_Machine\Software\Classes\htmlfile\shell\open\command

======================================
I performed this:
1.. Start Internet Explorer.
2.. On the Tools menu, click Internet Options.
3.. Click the Programs tab, and then click the Reset Web Settings button.
4.. Under Internet programs, verify that the correct e-mail program is
selected.
5.. Click to select the Internet Explorer should check to see whether it
is the default browser check box.
6.. Click Apply, and then click OK.
NOTE: You may receive the following message when Internet Explorer starts:
Internet Explorer is not currently your default browser. Would you like to
make it your default browser?
If you receive the message, click Yes.
===========================================

When I use Internet Explorer 6, Outlook Express 6, FrontPage 2002,
WordPerfect 9, I am able to click hyperlink to open browser.
I am using Microsoft Windows XP Professional. Thank you
 
A

Abby Browne

Thank you very much for your advise. Yes, I have done this three times
before and just now three more times to be sure. I am still unable to click
hyperlink to open browser in Outlook, Words, and Excel 2002.

Can you tell me how to reset this register?
HKEY_Local_Machine\Software\Classes\htmlfile\shell\open\command

======================================
I performed this:
1.. Start Internet Explorer.
2.. On the Tools menu, click Internet Options.
3.. Click the Programs tab, and then click the Reset Web Settings button.
4.. Under Internet programs, verify that the correct e-mail program is
selected.
5.. Click to select the Internet Explorer should check to see whether it
is the default browser check box.
6.. Click Apply, and then click OK.
NOTE: You may receive the following message when Internet Explorer starts:
Internet Explorer is not currently your default browser. Would you like to
make it your default browser?
If you receive the message, click Yes.
===========================================

When I use Internet Explorer 6, Outlook Express 6, FrontPage 2002,
WordPerfect 9, I am able to click hyperlink to open browser.
I am using Microsoft Windows XP Professional. Thank you
 
A

Abby Browne

Thank you very much for your advise. Yes, I have done this three times
before and just now three more times to be sure. I am still unable to click
hyperlink to open browser in Outlook, Words, and Excel 2002.

Can you tell me how to reset this register?
HKEY_Local_Machine\Software\Classes\htmlfile\shell\open\command

======================================
I performed this:
1.. Start Internet Explorer.
2.. On the Tools menu, click Internet Options.
3.. Click the Programs tab, and then click the Reset Web Settings button.
4.. Under Internet programs, verify that the correct e-mail program is
selected.
5.. Click to select the Internet Explorer should check to see whether it
is the default browser check box.
6.. Click Apply, and then click OK.
NOTE: You may receive the following message when Internet Explorer starts:
Internet Explorer is not currently your default browser. Would you like to
make it your default browser?
If you receive the message, click Yes.
===========================================

When I use Internet Explorer 6, Outlook Express 6, FrontPage 2002,
WordPerfect 9, I am able to click hyperlink to open browser.
I am using Microsoft Windows XP Professional. Thank you
 
M

Milly Staples [MVP - Outlook]

Can you import the key from a working machine?

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. Due to
the (insert latest virus name here) virus, all mail sent to my personal
account will be deleted without reading.

After searching google.groups.com and finding no answer, Abby Browne asked:

| Thank you very much for your advise. Yes, I have done this three times
| before and just now three more times to be sure. I am still unable to
| click hyperlink to open browser in Outlook, Words, and Excel 2002.
|
| Can you tell me how to reset this register?
| HKEY_Local_Machine\Software\Classes\htmlfile\shell\open\command
|
| ======================================
| I performed this:
| 1.. Start Internet Explorer.
| 2.. On the Tools menu, click Internet Options.
| 3.. Click the Programs tab, and then click the Reset Web Settings
| button.
| 4.. Under Internet programs, verify that the correct e-mail program
| is selected.
| 5.. Click to select the Internet Explorer should check to see
| whether it is the default browser check box.
| 6.. Click Apply, and then click OK.
| NOTE: You may receive the following message when Internet Explorer
| starts: Internet Explorer is not currently your default browser.
| Would you like to make it your default browser?
| If you receive the message, click Yes.
| ===========================================
|
| When I use Internet Explorer 6, Outlook Express 6, FrontPage 2002,
| WordPerfect 9, I am able to click hyperlink to open browser.
| I am using Microsoft Windows XP Professional. Thank you
|
| "Milly Staples [MVP - Outlook]"
| || OL2002: Error Message: This Operation Has Been Cancelled Due to
|| Restrictions in Effect on this Computer...
||
|
http://support.microsoft.com/default.aspx?scid=kb;en-us;310049&Product=ol200
| 2
||
|| --?
|| Milly Staples [MVP - Outlook]
||
|| Post all replies to the group to keep the discussion intact. Due to
|| the (insert latest virus name here) virus, all mail sent to my
|| personal account will be deleted without reading.
||
|| After searching google.groups.com and finding no answer, Abby Browne
|| asked:
 
M

Milly Staples [MVP - Outlook]

Can you import the key from a working machine?

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. Due to
the (insert latest virus name here) virus, all mail sent to my personal
account will be deleted without reading.

After searching google.groups.com and finding no answer, Abby Browne asked:

| Thank you very much for your advise. Yes, I have done this three times
| before and just now three more times to be sure. I am still unable to
| click hyperlink to open browser in Outlook, Words, and Excel 2002.
|
| Can you tell me how to reset this register?
| HKEY_Local_Machine\Software\Classes\htmlfile\shell\open\command
|
| ======================================
| I performed this:
| 1.. Start Internet Explorer.
| 2.. On the Tools menu, click Internet Options.
| 3.. Click the Programs tab, and then click the Reset Web Settings
| button.
| 4.. Under Internet programs, verify that the correct e-mail program
| is selected.
| 5.. Click to select the Internet Explorer should check to see
| whether it is the default browser check box.
| 6.. Click Apply, and then click OK.
| NOTE: You may receive the following message when Internet Explorer
| starts: Internet Explorer is not currently your default browser.
| Would you like to make it your default browser?
| If you receive the message, click Yes.
| ===========================================
|
| When I use Internet Explorer 6, Outlook Express 6, FrontPage 2002,
| WordPerfect 9, I am able to click hyperlink to open browser.
| I am using Microsoft Windows XP Professional. Thank you
|
| "Milly Staples [MVP - Outlook]"
| || OL2002: Error Message: This Operation Has Been Cancelled Due to
|| Restrictions in Effect on this Computer...
||
|
http://support.microsoft.com/default.aspx?scid=kb;en-us;310049&Product=ol200
| 2
||
|| --?
|| Milly Staples [MVP - Outlook]
||
|| Post all replies to the group to keep the discussion intact. Due to
|| the (insert latest virus name here) virus, all mail sent to my
|| personal account will be deleted without reading.
||
|| After searching google.groups.com and finding no answer, Abby Browne
|| asked:
 
M

Milly Staples [MVP - Outlook]

Can you import the key from a working machine?

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. Due to
the (insert latest virus name here) virus, all mail sent to my personal
account will be deleted without reading.

After searching google.groups.com and finding no answer, Abby Browne asked:

| Thank you very much for your advise. Yes, I have done this three times
| before and just now three more times to be sure. I am still unable to
| click hyperlink to open browser in Outlook, Words, and Excel 2002.
|
| Can you tell me how to reset this register?
| HKEY_Local_Machine\Software\Classes\htmlfile\shell\open\command
|
| ======================================
| I performed this:
| 1.. Start Internet Explorer.
| 2.. On the Tools menu, click Internet Options.
| 3.. Click the Programs tab, and then click the Reset Web Settings
| button.
| 4.. Under Internet programs, verify that the correct e-mail program
| is selected.
| 5.. Click to select the Internet Explorer should check to see
| whether it is the default browser check box.
| 6.. Click Apply, and then click OK.
| NOTE: You may receive the following message when Internet Explorer
| starts: Internet Explorer is not currently your default browser.
| Would you like to make it your default browser?
| If you receive the message, click Yes.
| ===========================================
|
| When I use Internet Explorer 6, Outlook Express 6, FrontPage 2002,
| WordPerfect 9, I am able to click hyperlink to open browser.
| I am using Microsoft Windows XP Professional. Thank you
|
| "Milly Staples [MVP - Outlook]"
| || OL2002: Error Message: This Operation Has Been Cancelled Due to
|| Restrictions in Effect on this Computer...
||
|
http://support.microsoft.com/default.aspx?scid=kb;en-us;310049&Product=ol200
| 2
||
|| --?
|| Milly Staples [MVP - Outlook]
||
|| Post all replies to the group to keep the discussion intact. Due to
|| the (insert latest virus name here) virus, all mail sent to my
|| personal account will be deleted without reading.
||
|| After searching google.groups.com and finding no answer, Abby Browne
|| asked:
 
A

Abby Browne

Milly, thank you, thank you. That was it.

My computer is missing this "Command" folder inside the "open" in the
register key
HKEY_Local_Machine\Software\Classes\htmlfile\shell\open\command

So, based on your advise, I export this key from my laptop.
Now all click hyperlink will open browser.
Thank you.
 
A

Abby Browne

Milly, thank you, thank you. That was it.

My computer is missing this "Command" folder inside the "open" in the
register key
HKEY_Local_Machine\Software\Classes\htmlfile\shell\open\command

So, based on your advise, I export this key from my laptop.
Now all click hyperlink will open browser.
Thank you.
 
A

Abby Browne

Milly, thank you, thank you. That was it.

My computer is missing this "Command" folder inside the "open" in the
register key
HKEY_Local_Machine\Software\Classes\htmlfile\shell\open\command

So, based on your advise, I export this key from my laptop.
Now all click hyperlink will open browser.
Thank you.
 
M

Milly Staples [MVP - Outlook]

You are welcome, glad it worked!

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. Due to
the (insert latest virus name here) virus, all mail sent to my personal
account will be deleted without reading.

After searching google.groups.com and finding no answer, Abby Browne asked:

| Milly, thank you, thank you. That was it.
|
| My computer is missing this "Command" folder inside the "open" in the
| register key
| HKEY_Local_Machine\Software\Classes\htmlfile\shell\open\command
|
| So, based on your advise, I export this key from my laptop.
| Now all click hyperlink will open browser.
| Thank you.
|
| "Milly Staples [MVP - Outlook]"
| || Can you import the key from a working machine?
||
|| --?
|| Milly Staples [MVP - Outlook]
||
|| Post all replies to the group to keep the discussion intact. Due to
|| the (insert latest virus name here) virus, all mail sent to my
|| personal account will be deleted without reading.
||
|| After searching google.groups.com and finding no answer, Abby Browne
|| asked:
||
||| Thank you very much for your advise. Yes, I have done this three
||| times before and just now three more times to be sure. I am still
||| unable to click hyperlink to open browser in Outlook, Words, and
||| Excel 2002.
|||
||| Can you tell me how to reset this register?
||| HKEY_Local_Machine\Software\Classes\htmlfile\shell\open\command
|||
||| ======================================
||| I performed this:
||| 1.. Start Internet Explorer.
||| 2.. On the Tools menu, click Internet Options.
||| 3.. Click the Programs tab, and then click the Reset Web Settings
||| button.
||| 4.. Under Internet programs, verify that the correct e-mail program
||| is selected.
||| 5.. Click to select the Internet Explorer should check to see
||| whether it is the default browser check box.
||| 6.. Click Apply, and then click OK.
||| NOTE: You may receive the following message when Internet Explorer
||| starts: Internet Explorer is not currently your default browser.
||| Would you like to make it your default browser?
||| If you receive the message, click Yes.
||| ===========================================
|||
||| When I use Internet Explorer 6, Outlook Express 6, FrontPage 2002,
||| WordPerfect 9, I am able to click hyperlink to open browser.
||| I am using Microsoft Windows XP Professional. Thank you
|||
||| "Milly Staples [MVP - Outlook]"
||| |||| OL2002: Error Message: This Operation Has Been Cancelled Due to
|||| Restrictions in Effect on this Computer...
||||
|||
||
|
http://support.microsoft.com/default.aspx?scid=kb;en-us;310049&Product=ol200
||| 2
||||
|||| --?
|||| Milly Staples [MVP - Outlook]
||||
|||| Post all replies to the group to keep the discussion intact. Due
|||| to the (insert latest virus name here) virus, all mail sent to my
|||| personal account will be deleted without reading.
||||
|||| After searching google.groups.com and finding no answer, Abby
|||| Browne asked:
 
M

Milly Staples [MVP - Outlook]

You are welcome, glad it worked!

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. Due to
the (insert latest virus name here) virus, all mail sent to my personal
account will be deleted without reading.

After searching google.groups.com and finding no answer, Abby Browne asked:

| Milly, thank you, thank you. That was it.
|
| My computer is missing this "Command" folder inside the "open" in the
| register key
| HKEY_Local_Machine\Software\Classes\htmlfile\shell\open\command
|
| So, based on your advise, I export this key from my laptop.
| Now all click hyperlink will open browser.
| Thank you.
|
| "Milly Staples [MVP - Outlook]"
| || Can you import the key from a working machine?
||
|| --?
|| Milly Staples [MVP - Outlook]
||
|| Post all replies to the group to keep the discussion intact. Due to
|| the (insert latest virus name here) virus, all mail sent to my
|| personal account will be deleted without reading.
||
|| After searching google.groups.com and finding no answer, Abby Browne
|| asked:
||
||| Thank you very much for your advise. Yes, I have done this three
||| times before and just now three more times to be sure. I am still
||| unable to click hyperlink to open browser in Outlook, Words, and
||| Excel 2002.
|||
||| Can you tell me how to reset this register?
||| HKEY_Local_Machine\Software\Classes\htmlfile\shell\open\command
|||
||| ======================================
||| I performed this:
||| 1.. Start Internet Explorer.
||| 2.. On the Tools menu, click Internet Options.
||| 3.. Click the Programs tab, and then click the Reset Web Settings
||| button.
||| 4.. Under Internet programs, verify that the correct e-mail program
||| is selected.
||| 5.. Click to select the Internet Explorer should check to see
||| whether it is the default browser check box.
||| 6.. Click Apply, and then click OK.
||| NOTE: You may receive the following message when Internet Explorer
||| starts: Internet Explorer is not currently your default browser.
||| Would you like to make it your default browser?
||| If you receive the message, click Yes.
||| ===========================================
|||
||| When I use Internet Explorer 6, Outlook Express 6, FrontPage 2002,
||| WordPerfect 9, I am able to click hyperlink to open browser.
||| I am using Microsoft Windows XP Professional. Thank you
|||
||| "Milly Staples [MVP - Outlook]"
||| |||| OL2002: Error Message: This Operation Has Been Cancelled Due to
|||| Restrictions in Effect on this Computer...
||||
|||
||
|
http://support.microsoft.com/default.aspx?scid=kb;en-us;310049&Product=ol200
||| 2
||||
|||| --?
|||| Milly Staples [MVP - Outlook]
||||
|||| Post all replies to the group to keep the discussion intact. Due
|||| to the (insert latest virus name here) virus, all mail sent to my
|||| personal account will be deleted without reading.
||||
|||| After searching google.groups.com and finding no answer, Abby
|||| Browne asked:
 
M

Milly Staples [MVP - Outlook]

You are welcome, glad it worked!

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. Due to
the (insert latest virus name here) virus, all mail sent to my personal
account will be deleted without reading.

After searching google.groups.com and finding no answer, Abby Browne asked:

| Milly, thank you, thank you. That was it.
|
| My computer is missing this "Command" folder inside the "open" in the
| register key
| HKEY_Local_Machine\Software\Classes\htmlfile\shell\open\command
|
| So, based on your advise, I export this key from my laptop.
| Now all click hyperlink will open browser.
| Thank you.
|
| "Milly Staples [MVP - Outlook]"
| || Can you import the key from a working machine?
||
|| --?
|| Milly Staples [MVP - Outlook]
||
|| Post all replies to the group to keep the discussion intact. Due to
|| the (insert latest virus name here) virus, all mail sent to my
|| personal account will be deleted without reading.
||
|| After searching google.groups.com and finding no answer, Abby Browne
|| asked:
||
||| Thank you very much for your advise. Yes, I have done this three
||| times before and just now three more times to be sure. I am still
||| unable to click hyperlink to open browser in Outlook, Words, and
||| Excel 2002.
|||
||| Can you tell me how to reset this register?
||| HKEY_Local_Machine\Software\Classes\htmlfile\shell\open\command
|||
||| ======================================
||| I performed this:
||| 1.. Start Internet Explorer.
||| 2.. On the Tools menu, click Internet Options.
||| 3.. Click the Programs tab, and then click the Reset Web Settings
||| button.
||| 4.. Under Internet programs, verify that the correct e-mail program
||| is selected.
||| 5.. Click to select the Internet Explorer should check to see
||| whether it is the default browser check box.
||| 6.. Click Apply, and then click OK.
||| NOTE: You may receive the following message when Internet Explorer
||| starts: Internet Explorer is not currently your default browser.
||| Would you like to make it your default browser?
||| If you receive the message, click Yes.
||| ===========================================
|||
||| When I use Internet Explorer 6, Outlook Express 6, FrontPage 2002,
||| WordPerfect 9, I am able to click hyperlink to open browser.
||| I am using Microsoft Windows XP Professional. Thank you
|||
||| "Milly Staples [MVP - Outlook]"
||| |||| OL2002: Error Message: This Operation Has Been Cancelled Due to
|||| Restrictions in Effect on this Computer...
||||
|||
||
|
http://support.microsoft.com/default.aspx?scid=kb;en-us;310049&Product=ol200
||| 2
||||
|||| --?
|||| Milly Staples [MVP - Outlook]
||||
|||| Post all replies to the group to keep the discussion intact. Due
|||| to the (insert latest virus name here) virus, all mail sent to my
|||| personal account will be deleted without reading.
||||
|||| After searching google.groups.com and finding no answer, Abby
|||| Browne asked:
 

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