Unable to export projects - damaged email

M

MisterX

Hi -

I'm using Entourage 2004 which I had upgraded from Entourage X which, in
turn was an upgrade from 2001 and 98 before that.

My database goes back through all of these versions.

I've finally decided that I'd like to archive off some messages and events
to help make Palm Syncs and general Entourage actions better.

I have identified *a lot* of past messages and events and placed them into a
project named "2000-2003 archives". I am next trying to use the file->export
option to export that project's events and email to an Entourage Archive
(.rge file).

At some point in the export, the progress bar stops and a message comes up
stating I have a damaged email and I should open the database tool and
verify the database. I have done what was instructed and, in fact, have
rebuilt the database twice. I am still receiving the message.

What do I do now to in order to 'clean out' the old files while still being
able to access them (albeit with a few inconveniences.)

Thanks,

- Chris
 
N

Nate Hamilton

Hi -

I'm using Entourage 2004 which I had upgraded from Entourage X which, in
turn was an upgrade from 2001 and 98 before that.

My database goes back through all of these versions.

I've finally decided that I'd like to archive off some messages and events
to help make Palm Syncs and general Entourage actions better.

I have identified *a lot* of past messages and events and placed them into a
project named "2000-2003 archives". I am next trying to use the file->export
option to export that project's events and email to an Entourage Archive
(.rge file).

At some point in the export, the progress bar stops and a message comes up
stating I have a damaged email and I should open the database tool and
verify the database. I have done what was instructed and, in fact, have
rebuilt the database twice. I am still receiving the message.

What do I do now to in order to 'clean out' the old files while still being
able to access them (albeit with a few inconveniences.)

Thanks,

- Chris
Click to expand...
You will need to find the damaged message manually, unfortunately. To do
this, you could organize your messages that you are exporting into folders
first and then drag the folders to your Desktop (which should create an MBOX
file of the messages) -- if the dragged folder fails to export, then you
know that the damaged message is in that folder.

Hope this helps,

-Nate
 
A

Allen Watson

You will need to find the damaged message manually, unfortunately. To do
this, you could organize your messages that you are exporting into folders
first and then drag the folders to your Desktop (which should create an MBOX
file of the messages) -- if the dragged folder fails to export, then you
know that the damaged message is in that folder.
Click to expand...

This script may help isolate the damaged message. Select a folder in the
folder list, then run the script. It loops through each message in the
folder, just trying to get its size. That _probably_ will cause an error
when the damaged message is accessed; if so, the script will report the
subject and sender of the message PREVIOUS to the damaged message.

IF merely getting "every message of" the folder causes an error (possible),
then you will have to go at it manually by selecting the folder with a
preview pane open and then using down arrow to select one message after
another, until you get an error.

tell application "Microsoft Entourage"
set f to the selection
if class of f is not folder then
display dialog "Please choose a folder to check."
return
end if
set msgs to every message of f
set lastSub to "First Message"
set lastSender to "Unknown"
repeat with aMsg in msgs
try
get data size of aMsg
on error
display dialog "Message after " & lastSub & ¬
" from " & lastSender & " caused an error."
end try
set lastSub to subject of aMsg
set lastSender to (display name of sender of aMsg)
end repeat
end tell

--
Microsoft MVP for Entourage/OE/Word (MVPs are volunteers)
Allen Watson <[email protected]> Entourage FAQ site:
<http://www.entourage.mvps.org/>
AppleScripts for Outlook Express and Entourage:
<http://homepage.mac.com/allen_a_watson/FileSharing3.html>
Entourage Help Pages: <http://www.entourage.mvps.org/>
 
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