Unable to open

L

l.decamp5

Just installed office 2004. When I attempt to open Entourage I get
the following message: This identity cannot be opened with this
version of Entourage.

Also when I open other components I get other errors ie:
Word,Excel,Power Point An unexpected error occurred while trying to
load the Microsoft Framework library.

Hope someone can help.

Thanks,

larde
 
M

Mickey Stevens

Did you uninstall the Test Drive first? If not, do so, and then re-install
Office. Instructions are here:
<http://www.microsoft.com/mac/default.aspx?pid=office2004td>

Then (or, if you didn't have the Test Drive in the first place), re-install
Microsoft Office 2004, and download and install the latest Office 2004
updates, which are the Office 2004 11.3.3 & 11.3.4 updates.

In Office 2004, use Microsoft AutoUpdate to get the latest updates. From
any Office application, go to Help > Check for Updates (or manually launch
Microsoft AutoUpdate from the Applications folder). If any updates are
needed, they will display in a sheet, at which point you can check them and
press the "Install" button to download and install them.

Updates can also be found at the Microsoft web site:
<http://www.microsoft.com/mac/downloads.aspx#Office2004>
 
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