Undeletable email message

D

Don

Am using Entourage X running under OS 10.3.9 Never have had a REAL
problem. Received an email message the other day from a legitimate
publication which contained a .PDF proof document.

Message contained nothing in Subject line except a strange graphic
which looked like a Chinese character. Cannot delete this message (or
open it). Error message: "Action cannot be completed, not enough
memory"

Typical or Advanced rebuild of Entourage database fails. Cannot see
this message on the server,

Any options?
 
A

Allen Watson

Am using Entourage X running under OS 10.3.9 Never have had a REAL
problem. Received an email message the other day from a legitimate
publication which contained a .PDF proof document.

Message contained nothing in Subject line except a strange graphic
which looked like a Chinese character. Cannot delete this message (or
open it). Error message: "Action cannot be completed, not enough
memory"

Typical or Advanced rebuild of Entourage database fails. Cannot see
this message on the server,

Any options?
Click to expand...

In your browser window, set the View to Preview Pane>None.

Then, click on the message. You should be able to select it. Delete it;
it should move to Deleted Items.

Switch to Deleted Items, still with no preview pane; delete it again,
and that should do it.
 
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