Unexpectedly Quits

J

Jim Leibold

My version of Entourage worked fine until yesterday.

Now, it launches fine, but as soon as it executes a send/receive (scheduled
or invoked manually) it unexpectedly quits.

I haven't changed a thing, and am up to date on all Apple SW and Office:mac
updates.

I've tried repairing permissions - no luck.

Not sure where to go from here, and it's pretty frustrating. I'm using OSX
mail to get by for now, but would appreciate any suggestions on fixing this
problem.

Thanks!
 
D

Dave Cortright

My version of Entourage worked fine until yesterday.

Now, it launches fine, but as soon as it executes a send/receive (scheduled
or invoked manually) it unexpectedly quits.

I haven't changed a thing, and am up to date on all Apple SW and Office:mac
updates.

I've tried repairing permissions - no luck.

Not sure where to go from here, and it's pretty frustrating. I'm using OSX
mail to get by for now, but would appreciate any suggestions on fixing this
problem.

Thanks!
Click to expand...

Some things to try:
* Turn off the junk mail filter. There was a badly-formatted junk message
floating around the past few months that crashes the Entourage filter
* Log into your account through a web mail interface or using another client
and delete the first message in the queue. That message might be causing a
problem

Try Sending separately from Receiving to see if one or the other is causing
the problem. If it's receiving, try each account you have separately to
further narrow.
 
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