Uninstall Utility?

[Ridge Kennedy]

We have Office 2003 on a workstation and it is misbehaving. We have done
normal uninstall and re-install, and it still has issues such as asking user
for choice of delimiters when doing a merge. Are there any tools available
to completey remove Office 2003 including all user and registry settings?

Ridge (in New joisey)

 

[Susan Ramlet]

Hi, Ridge,

There is no utility available from Microsoft that will return a system to
its pre-Office-installation state.

Have you sought support for the specific misbehaviour, to see if someone can
help you diagnose the problem?

 

[Susan Ramlet]

Hi, Ridge,

There is no utility available from Microsoft that will return a system to
its pre-Office-installation state.

Have you sought support for the specific misbehaviour, to see if someone can
help you diagnose the problem?

 

[Susan Ramlet]

Hi, Ridge,

There is no utility available from Microsoft that will return a system to
its pre-Office-installation state.

Have you sought support for the specific misbehaviour, to see if someone can
help you diagnose the problem?

 

[Susan Ramlet]

Hi, Ridge,

There is no utility available from Microsoft that will return a system to
its pre-Office-installation state.

Have you sought support for the specific misbehaviour, to see if someone can
help you diagnose the problem?

 

[Susan Ramlet]

Hi, Ridge,

There is no utility available from Microsoft that will return a system to
its pre-Office-installation state.

Have you sought support for the specific misbehaviour, to see if someone can
help you diagnose the problem?

 

[Susan Ramlet]

Hi, Ridge,

There is no utility available from Microsoft that will return a system to
its pre-Office-installation state.

Have you sought support for the specific misbehaviour, to see if someone can
help you diagnose the problem?

 

[Susan Ramlet]

Hi, Ridge,

There is no utility available from Microsoft that will return a system to
its pre-Office-installation state.

Have you sought support for the specific misbehaviour, to see if someone can
help you diagnose the problem?

 

[Susan Ramlet]

Hi, Ridge,

There is no utility available from Microsoft that will return a system to
its pre-Office-installation state.

Have you sought support for the specific misbehaviour, to see if someone can
help you diagnose the problem?

 

[Susan Ramlet]

Hi, Ridge,

There is no utility available from Microsoft that will return a system to
its pre-Office-installation state.

Have you sought support for the specific misbehaviour, to see if someone can
help you diagnose the problem?

 

[Ridge Kennedy]

I think we're weighing inconvenience to user vs. inconvenience to IT staff.
My boss recalled a utility that removed Office 2K and thought there might be
a similar tool for 2003. The other reality in this situation is that the
user may have managed to infect the machine with some kind of malware.
We've got industrial strength virus protection, but somehow . . . .

I'm gone to lobby for re-imaging the machine.

You're right, we should troubleshoot it. But the time investment seems too
high for an anomaly kind of situation.

R.

 

[Ridge Kennedy]

I think we're weighing inconvenience to user vs. inconvenience to IT staff.
My boss recalled a utility that removed Office 2K and thought there might be
a similar tool for 2003. The other reality in this situation is that the
user may have managed to infect the machine with some kind of malware.
We've got industrial strength virus protection, but somehow . . . .

I'm gone to lobby for re-imaging the machine.

You're right, we should troubleshoot it. But the time investment seems too
high for an anomaly kind of situation.

R.

 

[Ridge Kennedy]

I think we're weighing inconvenience to user vs. inconvenience to IT staff.
My boss recalled a utility that removed Office 2K and thought there might be
a similar tool for 2003. The other reality in this situation is that the
user may have managed to infect the machine with some kind of malware.
We've got industrial strength virus protection, but somehow . . . .

I'm gone to lobby for re-imaging the machine.

You're right, we should troubleshoot it. But the time investment seems too
high for an anomaly kind of situation.

R.

 

[Ridge Kennedy]

I think we're weighing inconvenience to user vs. inconvenience to IT staff.
My boss recalled a utility that removed Office 2K and thought there might be
a similar tool for 2003. The other reality in this situation is that the
user may have managed to infect the machine with some kind of malware.
We've got industrial strength virus protection, but somehow . . . .

I'm gone to lobby for re-imaging the machine.

You're right, we should troubleshoot it. But the time investment seems too
high for an anomaly kind of situation.

R.

 

[Ridge Kennedy]

I think we're weighing inconvenience to user vs. inconvenience to IT staff.
My boss recalled a utility that removed Office 2K and thought there might be
a similar tool for 2003. The other reality in this situation is that the
user may have managed to infect the machine with some kind of malware.
We've got industrial strength virus protection, but somehow . . . .

I'm gone to lobby for re-imaging the machine.

You're right, we should troubleshoot it. But the time investment seems too
high for an anomaly kind of situation.

R.

 

[Ridge Kennedy]

I think we're weighing inconvenience to user vs. inconvenience to IT staff.
My boss recalled a utility that removed Office 2K and thought there might be
a similar tool for 2003. The other reality in this situation is that the
user may have managed to infect the machine with some kind of malware.
We've got industrial strength virus protection, but somehow . . . .

I'm gone to lobby for re-imaging the machine.

You're right, we should troubleshoot it. But the time investment seems too
high for an anomaly kind of situation.

R.

 

[Ridge Kennedy]

I think we're weighing inconvenience to user vs. inconvenience to IT staff.
My boss recalled a utility that removed Office 2K and thought there might be
a similar tool for 2003. The other reality in this situation is that the
user may have managed to infect the machine with some kind of malware.
We've got industrial strength virus protection, but somehow . . . .

I'm gone to lobby for re-imaging the machine.

You're right, we should troubleshoot it. But the time investment seems too
high for an anomaly kind of situation.

R.

 

[Ridge Kennedy]

I think we're weighing inconvenience to user vs. inconvenience to IT staff.
My boss recalled a utility that removed Office 2K and thought there might be
a similar tool for 2003. The other reality in this situation is that the
user may have managed to infect the machine with some kind of malware.
We've got industrial strength virus protection, but somehow . . . .

I'm gone to lobby for re-imaging the machine.

You're right, we should troubleshoot it. But the time investment seems too
high for an anomaly kind of situation.

R.

 

[Ridge Kennedy]

I think we're weighing inconvenience to user vs. inconvenience to IT staff.
My boss recalled a utility that removed Office 2K and thought there might be
a similar tool for 2003. The other reality in this situation is that the
user may have managed to infect the machine with some kind of malware.
We've got industrial strength virus protection, but somehow . . . .

I'm gone to lobby for re-imaging the machine.

You're right, we should troubleshoot it. But the time investment seems too
high for an anomaly kind of situation.

R.

 

[Susan Ramlet]

Right; there was a cleanup utility for Office 2000, but not since.

A re-image would be by far the best option, but often users aren't willing
to do that (fearing loss of data). Glad that's an option for you.