Uninstalling B2TR

[Inick06]

B2TR will not Unistall. I get error message 1402.Setup.
Cannot uninstall because can not access Unknown\.pps\PersistantHandler....
Any advise on how to proceed with Unistalling the B2TR? I tried through Add
Remove but that's what I get; then it rolls back.
Thanks for any advise.

 

[Milly Staples [MVP - Outlook]]

http://support.microsoft.com/kb/928218/en-us

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.

After furious head scratching, Inick06 asked:

| B2TR will not Unistall. I get error message 1402.Setup.
| Cannot uninstall because can not access
| Unknown\.pps\PersistantHandler.... Any advise on how to proceed with
| Unistalling the B2TR? I tried through Add Remove but that's what I
| get; then it rolls back.
| Thanks for any advise.

 

[Inick06]

Thanks Milly. I don't seem to be able to get the first step to work.
Msiexc.exe opens but with info in the box and can't drag .msi files into it.

If you can think of anything else, I would be grateful. I got the new
office 2007 Pro today and I know that I can't install it.
Have a great day.

 

[Patrick Schmid [MVP]]

You can keep going if you hit an error in the first step. The subsequent
steps will remove it for sure

Patrick Schmid [OneNote MVP]
--------------
http://pschmid.net
***
Office 2007 RTM Issues: http://pschmid.net/blog/2006/11/13/80
***
Customize Office 2007: http://pschmid.net/office2007/customize
RibbonCustomizer Add-In: http://pschmid.net/office2007/ribboncustomizer
OneNote 2007: http://pschmid.net/office2007/onenote
***
Subscribe to my Office 2007 blog: http://pschmid.net/blog/feed

Thanks Milly. I don't seem to be able to get the first step to work.
Msiexc.exe opens but with info in the box and can't drag .msi files into it.

If you can think of anything else, I would be grateful. I got the new
office 2007 Pro today and I know that I can't install it.
Have a great day.

http://support.microsoft.com/kb/928218/en-us

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.

After furious head scratching, Inick06 asked:

| B2TR will not Unistall. I get error message 1402.Setup.
| Cannot uninstall because can not access
| Unknown\.pps\PersistantHandler.... Any advise on how to proceed with
| Unistalling the B2TR? I tried through Add Remove but that's what I
| get; then it rolls back.
| Thanks for any advise.

 

[Inick06]

Thanks. It finally worked and was able to install the new Office. It is at
the installed programs, although the B2TR is still showing in the Add/Remove
Programs; but at least the New Version is working properly.
Thanks again to both you and Milly.

You can keep going if you hit an error in the first step. The subsequent
steps will remove it for sure

Patrick Schmid [OneNote MVP]
--------------
http://pschmid.net
***
Office 2007 RTM Issues: http://pschmid.net/blog/2006/11/13/80
***
Customize Office 2007: http://pschmid.net/office2007/customize
RibbonCustomizer Add-In: http://pschmid.net/office2007/ribboncustomizer
OneNote 2007: http://pschmid.net/office2007/onenote
***
Subscribe to my Office 2007 blog: http://pschmid.net/blog/feed

Thanks Milly. I don't seem to be able to get the first step to work.
Msiexc.exe opens but with info in the box and can't drag .msi files into it.

If you can think of anything else, I would be grateful. I got the new
office 2007 Pro today and I know that I can't install it.
Have a great day.

http://support.microsoft.com/kb/928218/en-us

--Â
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.

After furious head scratching, Inick06 asked:

| B2TR will not Unistall. I get error message 1402.Setup.
| Cannot uninstall because can not access
| Unknown\.pps\PersistantHandler.... Any advise on how to proceed with
| Unistalling the B2TR? I tried through Add Remove but that's what I
| get; then it rolls back.
| Thanks for any advise.