Unknown Errors

M

martin.pover

I'm getting repeated 'Unknown error' Nos 4363 and 16008 which bar me
from several functions.
Lots of crashing too....

Can anyone help please?

Martin
 
D

Diane Ross

I'm getting repeated 'Unknown error' Nos 4363 and 16008 which bar me
from several functions.
Lots of crashing too....

From the Error Page:

<http://www.entourage.mvps.org/error/page.html>

If you get error 4363 on a transmission attempt, and you have one or more
attachments, try deleting and re-attaching the file or files.

Error 16008 This error is related to several different problems with
different solutions.

Symptom: Accessing your Microsoft User Data folder from a network volume
sometimes caused problems. Sometimes, when you tried to access the folder,
you received an error message that is similar to one of the following:

Entourage cannot access your data. To try to fix the problem, rebuild your
database. An unknown (16008) error occurred.

Symptom: Mail could not be retrieved from POP account. Could mention error
with Microsoft Database daemon.

Try deleting this preference: com.microsoft.OfficeNotifications.plist

Make sure you have only one daemon in your Startup Items. If you see more
than one Microsoft Database daemon delete them all and let Entourage
recreate a new one.

Symptom: If the problem is that it can't be copied in the file system, and
he is getting I/O errors, this indicates a corrupted disk. I *strongly*
suggest reformatting his hard drive. (Entourage developer tip)

User reported this fix.

File>Export. Export all items to an Entourage archive. All items. Entourage
creates a file with .rge extension.

Use Remove Office

Install Office 2004 and Update

File--> Import Select: Import information from your Entourage archive.
 
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