Unwanted address

M

Marek Shafer

Wonder if anyone can help

A spam header has appeared in my EntourageX address book-
When I try to delete/modify it, it freezes Entourage with `mail error and I
have to force quit. Ihave tried a standard rebuild, to no avail.

How can I get rid of this header from my address book without a complete re-
installation?

Thanks m.
 
M

Mickey Stevens

Disable the Preview Pane (View -> Preview Pane) and then attempt to delete
the message. After you do so, you'll have to do the same thing in the
Deleted Items folder to eradicate it permanently. Then you can re-enable
the Preview Pane.

If that doesn't work, you probably need to rebuild your database. First, go
to Entourage -> Turn Off Office Notifications. Now, quit Entourage, and
then restart Entourage holding down the Option key. When the Rebuild dialog
box comes up, choose to do a Typical Rebuild.
 
D

Diane Ross

A spam header has appeared in my EntourageX address book-
When I try to delete/modify it, it freezes Entourage with `mail error and I
have to force quit. Ihave tried a standard rebuild, to no avail.
Click to expand...

Are you talking about your Address Book or the Most Recently Used (autofil)
address list that is next to the To, CC, BCC fields?

Entourage X: To clear ALL there is a preference in Mail & Compose:
Clear List button. There is also an option in the prefs to disable this
feature all together.

To clear a single address, add it exactly like the one that is remembered to
your address book and mark it as Junk (or assign category Junk). You can
just delete the address, but if you receive it again it will just be added
back. Marking as junk will permanently remove it.


The "Most Recently Used" (MRU) is often misunderstood. These entries are
harmless. They never show up in your Address Book, only in the auto-fill
list. Also, Entourage automatically selects the address you will most likely
want to send to based on the text you've already typed.

Any message marked as Junk (either by you or the Junk Mail Filter) will not
be added to the MRU list.

Entourage¹s Address AutoComplete feature gathers addresses from both the
address book and the recently-used list (with a maximum of 200 entries).
They are sorted intelligently, organized by the frequency of messaging for
each contact, with the most-used contacts showing up on top.

There will always be 200. Some will always be considered "useless" by the
user. The better organized you are at adding "good" addresses to you address
book the more you will enjoy the MRU feature.
 
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