Unwanted e-mail address

G

Gisela Hecken

When I call up the list of addresses by clicking on 'New' and select a
particular name, I get an additional address for the individual preceeded
with the yellow '@ sign'. How can I remove this entry? It does not show up
in the regular address book, at least I have not found it anywhere else but
when I call up the individual.
Help is much appreciated.
Rudolf
 
B

Barry Wainwright [MVP]

When I call up the list of addresses by clicking on 'New' and select a
particular name, I get an additional address for the individual preceeded
with the yellow '@ sign'. How can I remove this entry? It does not show up
in the regular address book, at least I have not found it anywhere else but
when I call up the individual.
Help is much appreciated.
Rudolf
Click to expand...

In Entourage X and 2004 there is an option in the preferences to clear this
address Cache (Mail & News prefs; Compose tab). You can also (in the same
place) turn off the display of these addresses (but still keep the Œauto
complete¹ of names in your address book).

In both Entourage v9 and in vX individual items can be removed by adding an
entry to the address book that EXACTLY matches the rogue entry in the
history list and then deleting it.

In entourage 2004, hitting the 'junk' button in the toolbar will remove the
address of that message from the cache as well.


Alternatively, just wait a few days/weeks. The remembered addresses are
prioritised by age & frequency and the list is limited to a maximum of 200,
so eventually your mistakes will fall out at the bottom.
 
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