Update 11.2.5 crashing on "new message"

B

beckster6100

Well, I haven't lost entourage completely, but cannot create a new
email message. I get an "unknown error (4363) and then it sends a
message to microsoft...like that's going to help.

Seems to be hanging with putting the cursor in the address to: box. It
opens a message window and the addressing pop-up appears but the cursor
does not create a typing box...only the error message appears.

This is what I get for updating in a timely manner....
 
M

Mickey Stevens

Try rebuilding the database.

In Entourage 2004, you must launch the Microsoft Database Utility.
1. Launch Entourage, holding down the ³Option² key. Or, launch the
Database Utility separately; it is located in HD/Applications/Microsoft
Office 2004/Office/.
2. If you are prompted, allow the Database Utility to quit open Office
applications.
3. Once the Database Utility is open, select your identity from the list at
the top.
4. Click the ³Rebuild Database² button, and click ³Continue.²
 
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