Update for entourage 10.1.4

S

Sarah

Ok, I assume that it's just my computer to cause me a lot of trouble,
but when i tried to use this new update, my computer came back with
an error on my disk, and then stopped. Now I can't open entourage
anymore-it automaticallky quits. I assume this is due to the fact that
the installer won't complete its installation, but I've re-started my
computer, had it off for several hours, and nothing has helped.
Has anyone else had this problem? Or more importantly, does anyone
know how to fix this without re-installing Entourage?
 
M

Mickey Stevens

If the crash started after applying the Office X 10.1.4 update, the only way
to fix it is to remove and re-install Office X. Insert the Office X CD,
then open the Value Pack. Click the Value Pack Installer. Check "Remove
Office", then click "Continue". Run the "Remove Office" utility. When
done, re-install Office X from the CD.

Download and install the latest Office X updates, which are 10.1.2 and
10.1.4 (10.1.3 is unnecessary). They¹re available from Microsoft.
<http://www.microsoft.com/mac/downloads.aspx#OfficeX>

None of your Entourage data will be touched during this process.
 
Top