upgraded Entourage and now can't send

P

penney.blankenship

I updated my version of Entourage this past week. Now none of my
outgoing messages are able to get out to bellsouth.net. I can send
and receive if I go directly into my bellsouth.net account. I haven't
changed anything other than upgrading to the current version of
Entourage. Does anyone know what I can do to get this to sync up
again? BellSouth info hasn't changed. Thanks!
 
D

Diane Ross

I updated my version of Entourage this past week.
Click to expand...

Upgraded to what? What version of the OS?
Now none of my
outgoing messages are able to get out to bellsouth.net. I can send
and receive if I go directly into my bellsouth.net account. I haven't
changed anything other than upgrading to the current version of
Entourage. Does anyone know what I can do to get this to sync up
again? BellSouth info hasn't changed. Thanks!
Click to expand...

Sounds like a security issue. You might need to check your Advanced
settings. See this page for settings:

<http://www.entourage.mvps.org/accounts/att_bellsouth.html>

1. If you can receive but not send then you have a bad SMTP configuration
2. If you can send but not receive you have a bad POP or IMAP configuration

You can try re-entering info.
You can delete account and create a new one.
Using copy/paste can result in an extra space being added. Type carefully.
Check your Keychain for corruption.
 
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