Urgent help needed

  • Thread starter Lila Freilicher
  • Start date
L

Lila Freilicher

I had to start over over again setting up Entourage and reset my email
server settings and passwords in it (Time Warner cable road runner), but now
I can't import my Entourage address book, incoming/outgoing mail etc. When I
choose import tells me no Entourage 2001 can be found, ALSO I cant get
Entourage to save my usernames to the "OS chain" so it asks me for them
every single time I check my email. I am using OX 10.2.6.
 
D

Diane Ross

I had to start over over again setting up Entourage and reset my email
server settings and passwords in it (Time Warner cable road runner), but now
I can't import my Entourage address book, incoming/outgoing mail etc. When I
choose import tells me no Entourage 2001 can be found, ALSO I cant get
Entourage to save my usernames to the "OS chain" so it asks me for them
every single time I check my email. I am using OX 10.2.6.
Click to expand...

If you want to check for problems in your User's folder then switch Users in
System Preferences and see if Entourage works there. If you have no problems
then you know it's a problem in your User's folder.

Try running Repair Permissions and Apple Keychain First Aid

<http://www.versiontracker.com/dyn/moreinfo/macosx/16997>

To use Repair Permissions:

*Open Disk Utility in your Applications/Utility folder.
*Click on the First Aid tab and select Repair Permissions
*Click on the icon for your boot volume.
*Click the repair permissions button.

Don't run from CD as updates have a newer version of Repair Permissions. Run
Repair Permissions from the volume being repaired.

If that doesn't help, try using "Remove Office" then install and update
might be your best option.

"Remove Office" is located in the Value Pack folder on the Office X CD.
You'll need your CD key when you install.
 
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