use different mail account to send mail by default

  • Thread starter Sascha Picchiantano
  • Start date
S

Sascha Picchiantano

Hi,

I have set up Entourage 2004 with my main mail account being on a Exchange
Server. Now I also have some POP3 accounts elsewhere. Mail that comes in
through these POP3 accounts are being moved to a special folder on my
Exchange account (using a rule). That works fine.

Now when I am replying to one of these mails (that were received through
POP3) Entourage defaults to my Exchange account to send the reply. I know I
can manually choose one of the POP3 accounts before pushing the send button,
but usually I forget that. Is there a way to tell Entourage to use the POP3
account when replying to mails received through this account? How do I make
Entourage always reply with the same account that was used to receive the
message in the first place?

I tried to use an outgoing rule but I did not find an option to change the
outgoing account on outgoing messages...

Thanks
 
B

Barry Wainwright [MVP]

Hi,

I have set up Entourage 2004 with my main mail account being on a Exchange
Server. Now I also have some POP3 accounts elsewhere. Mail that comes in
through these POP3 accounts are being moved to a special folder on my
Exchange account (using a rule). That works fine.

Now when I am replying to one of these mails (that were received through
POP3) Entourage defaults to my Exchange account to send the reply. I know I
can manually choose one of the POP3 accounts before pushing the send button,
but usually I forget that. Is there a way to tell Entourage to use the POP3
account when replying to mails received through this account? How do I make
Entourage always reply with the same account that was used to receive the
message in the first place?

I tried to use an outgoing rule but I did not find an option to change the
outgoing account on outgoing messages...

Thanks
Click to expand...

Quite right, outgoing rules won't work, for the simple reason that they
opreate AFTER the message has been sent.

First thing to do is to disable the Entourage Preference to always use the
default account. This is in the application preferences, under the 'reply &
forward' pane. Deselect the option to 'always use default account'. Now,
Entourage should always use the account of the message you are replying to.

For new messages, there are ways to automatically switch account. These are
a two-stage process. First, you need a script that will check the front
window and see if it is a draft mail message. If it is, it checks for a
recipient of a specific category - if it finds on, it will change the mail
account of the message to one you have pre-defined. The second stage is to
set a schedule to run this script once per minute (the smallest time unit
you can set a schedule to).

Fortunately for you, the first part of this is already done :)

Go to Barry Wainwright - AppleScripts
<http://homepage.mac.com/barryw/scripts/scripts.html>

And download "Set account by category". This is the script you need. The
ReadMe file contains information on setting up the schedules to go with it.
 
S

Sascha Picchiantano

First thing to do is to disable the Entourage Preference to always use the
default account. This is in the application preferences, under the 'reply &
forward' pane. Deselect the option to 'always use default account'. Now,
Entourage should always use the account of the message you are replying to.
Click to expand...

Thanks a lot Barry,

that was exactly what I was looking for.

Cheers!

Sascha
 
S

Sascha Picchiantano

Thanks a lot Barry,

that was exactly what I was looking for.
Click to expand...


Ummm....stop.... I just checked and that option was already turned off.
Entourage is still using the default account. Is it possible that this
option is not obeyed if the messages that come in through a different
account are being moved to the Exchange folders by a rule after arrival?

e.g. receiving a POP3 message that is put into a local folder by default,
then moved to an exchange folder by a rule, then being replied to with
Entourage using the default account (exchange) instead of the POP3...

?
 
B

Barry Wainwright [MVP]

Ummm....stop.... I just checked and that option was already turned off.
Entourage is still using the default account. Is it possible that this
option is not obeyed if the messages that come in through a different
account are being moved to the Exchange folders by a rule after arrival?

e.g. receiving a POP3 message that is put into a local folder by default,
then moved to an exchange folder by a rule, then being replied to with
Entourage using the default account (exchange) instead of the POP3...

?
Click to expand...

Yes, it is possible, if that exchange account is the default account.

However, the second option I gave (script & schedule) will still work.
 
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