User data...gone?

F

fjordmann

Logged into Entourage this morning and whoops! there is the Welcome to
Entourage message from Redmond, and all my emails, addresses,
attachments nowhere in sight. I quit and go to Home>Documents>Micrsoft
User Data>Office 2004 Identities>Main Identity and try to open
Database. Same thing. It's version 11.2.1 and I don't think it's been
updated since I installed it in 2005. Am I a goner, since No I didn't
back up.
 
D

Diane Ross

Logged into Entourage this morning and whoops! there is the Welcome to
Entourage message from Redmond, and all my emails, addresses,
attachments nowhere in sight. I quit and go to Home>Documents>Micrsoft
User Data>Office 2004 Identities>Main Identity and try to open
Database. Same thing. It's version 11.2.1 and I don't think it's been
updated since I installed it in 2005. Am I a goner, since No I didn't
back up.
Click to expand...

It sounds like you moved the original Microsoft User Data folder that
contains your mail. If this folder is moved Entourage will automatically
recreate a new blank Identity.

To find your old database, search for "Microsoft User Data" (without the
quotes).

If you have not used a new identity in Entourage, then copy the entire
Microsoft User Data folder to the correct location.

Fix if you have more than one Microsoft User Data Folder...

Move the entire identity folder you want to use to the Office Identities
folder that Entourage is recognizing. Your identity is named "Main" by
default. Be sure to rename one so you do not overwrite. Your identity folder
can contain more than one identity.

Switch Identities to view your old mail. If you have not used the new
identity, delete it. If you have used it and want to combine the new mail
with your original database, drag each folder to the desktop from one
identity. This creates an MBOX file. Switch identities. Drag the MBOX files
into the folder window of Entourage.

You can delete the old folder after you are satisfied with the transfer.
 
F

fjordmann

Skip it. FOund the problem. User data accidentally saved to another
location. Duh.
 
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