I can send but not receive e-mail with entourage. Due I need to disable
my mail program?
If you can send but not receive you have a bad POP or IMAP configuration
You can try re-entering info.
You can delete account and create a new one.
Using copy/paste can result in an extra space being added. Type carefully.
Check for a bad message. Go to Options on that Account and select Allow
Online Access. You will see an icon at the bottom of your folders. Click on
this and find the offending message and delete. Be sure that you turn off
the "preview" pane when looking at your online message LIST. Sometimes
offending stuff will crash or stymie your system when trying to open the
offending message.
If you are unable to use Online Access, try accessing your mail account
through your ISP/organization¹s web based interface, or through a web-based
POP retrieval system like Mail2Web
FAQs for Entourage:Mac
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http://www.entourage.mvps.org/faq/faqs.html#anchor-44>