Very slow search in Addressbook

  • Thread starter Dawson Woodward
  • Start date
D

Dawson Woodward

I just upgraded to the new Entourage 2004 and am having trouble with slow
performance when searching in my addressbook. It takes 5-10 seconds
when I type in a name for it to filter it and the same amount of time when I
clear the search to get back the full list. The problem is not as bad when I
first open Entourage, but after a while it gets pretty bad.

I have tried deleting preferences.

I have tried repairing the database.

I have tried repairing OS X permissions.

Any other ideas?
 
W

Walt Basil

I just upgraded to the new Entourage 2004 and am having trouble with slow
performance when searching in my addressbook. It takes 5-10 seconds
when I type in a name for it to filter it and the same amount of time when I
clear the search to get back the full list. The problem is not as bad when I
first open Entourage, but after a while it gets pretty bad.

I have tried deleting preferences.

I have tried repairing the database.

I have tried repairing OS X permissions.

Any other ideas?
Click to expand...

Hi Dawson,

When troubleshooting these types of problems, it would be more helpful if
you provided more information such as your OS version, your computer model,
and how much RAM you have. Also, where is your address book? How many
contacts are there in your Address Bool? Are your contacts stored on your HD
or are they somewhere else?

I am running Entourage 2004 on an iBook 700 Combo with 640 Megs RAM. I have
315 contacts in my Address Book and they are all on my HD. When I hit the
clear button after a search my full list is visible instantaneously.
 
P

Paul Berkowitz

I just upgraded to the new Entourage 2004 and am having trouble with slow
performance when searching in my addressbook. It takes 5-10 seconds
when I type in a name for it to filter it and the same amount of time when I
clear the search to get back the full list. The problem is not as bad when I
first open Entourage, but after a while it gets pretty bad.

I have tried deleting preferences.

I have tried repairing the database.

I have tried repairing OS X permissions.

Any other ideas?
Click to expand...

Click on the Name column header. If now sorted backwards, click again. Any
better?

--
Paul Berkowitz
MVP Entourage
Entourage FAQ Page: <http://www.entourage.mvps.org/faq/index.html>
AppleScripts for Entourage: <http://macscripter.net/scriptbuilders/>

Please "Reply To Newsgroup" to reply to this message. Emails will be
ignored.

PLEASE always state which version of Entourage you are using - **2004**, X
or 2001. It's often impossible to answer your questions otherwise.
 
J

jcrabb

Walt,
I am having the EXACT same problem as Dawson with Entourage 2004! I
have 1800 contacts, running OS X (latest version, 512 meg of RAM,
contacts are on HD, have a Power Book G4, 1.5 GHz.

I am a recent new apple user (5 months). Was using Outlook before on
my PC. Had about 3000 contacts on it. Did searches on my address book
and results were INSTANTANEOUS. Also sync the address book that came
with my apple notebook to entourage (for purposes of syncing via blue
tooth to my PDA). Thus, have the exact same # of contacts, 1800, in
that address book which is on my HD as well. When I do a similar name
search on that address book, results are less than a second. Doing
this in Entourage can take up to 20 - 30 seconds. it also takes as
much time swithing the view to look up a contact to company to
category, etc. Drives me crazy. What to do? I have tried
repairing/rebuilding the database. What can I do to fix this? Is
there an indexing problem?? Please respond. Thanks. if you could
respond to me in an email as well, that would be great:
[email protected]

-john
 
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