Viewing Inbox and Sent Items

S

Sam Bays

In ²Inbox² when I click on ³From², only some entries are sorted LastName,
FirstName. Most are organized by FirstName Last Name, while others yet are
sorted by emailers¹ Email Address? Some messages from my wife, issued from
her work email, are sorted by either such that some of her messages appear
one location, the rest somewhere else.

My preference is to have the Sort Column organize the entries by LastName,
FirstName.

How do I accomplish this to achieve consistency? Why do email addresses
creep into the fray, even when the sender is already listed in the Address
Book?

I am experiencing similar phenomena with respect to the ³To² column in ³Sent
Items.² I¹ll get messages to Peter D. Rabbit sorted under ³Peter D.
Rabbit² in quotation marks at the top of the sort, and more messages sent to
Peter D. Rabbit in a Peter D. Rabbit section without quotation marks.

How come?

Sam Bays
<[email protected]>
 
A

Allen Watson

It largely depends on how the display name and e-mail address are given by
the sender. If there is no name, it will sort by the e-mail address. If the
name is in quotes, the quoted form will sort separately from the unquoted
form. It's a mess, frankly, but it isn't really the fault of Entourage.

Perhaps you can more closely approximate what you want by typing the name
you want in the quick filter box, which will find the string you type
anywhere in the sender name field. Type "mike" and you'll be viewing
messages with that string anywhere in the name field:

Mike Jones
Jones, Mike
"Mike"
[email protected]

However, if the sender is "Sam Smith <[email protected]>" it will not
match, because quick filter searches only the name, not the actual e-mail
address. If You want that, you'll need to do the Advanced Find command.
 
M

matt neuburg

Allen Watson said:
this format, some or all of this message may not be legible.

--B_3205133676_60903531
Content-type: text/plain;
charset="ISO-8859-1"
Content-transfer-encoding: 8bit

It largely depends on how the display name and e-mail address are given by
the sender. If there is no name, it will sort by the e-mail address. If the
name is in quotes, the quoted form will sort separately from the unquoted
form. It's a mess, frankly, but it isn't really the fault of Entourage.

Perhaps you can more closely approximate what you want by typing the name
you want in the quick filter box, which will find the string you type
anywhere in the sender name field. Type "mike" and you'll be viewing
messages with that string anywhere in the name field:

Mike Jones
Jones, Mike
"Mike"
[email protected]

However, if the sender is "Sam Smith <[email protected]>" it will not
match, because quick filter searches only the name, not the actual e-mail
address. If You want that, you'll need to do the Advanced Find command.
Click to expand...

The OP is sorting, not searching. - I take it from private
correspondence that his expectation is that Entourage should turn to its
own address book, match up addresses with entries there, and use the
name as listed there. This seems like a reasonable expectation and
would, as I told him, make a good feature request. (I think Apple Mail
does something of the kind.) m.
 
A

Allen Watson

I'm aware he wanted to SORT, not SEARCH. I was just suggesting that, in the
absence of a sort solution, he might approximately meet his needs by
searching on one name at a time.
 
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