Where are Accounts stored?

R

Ron Dans

While trying to get help from Yahoo with an error messages I was getting
from Entourage, their rep told me to delete my Entourage account used to
access Yahoo mail and re-create it. She didn't tell me to record it's name.
When I re-created it, I couldn't remember the exact name, and when I tried
to get mail, I started to receive 10,000 messages that I had already
received. I asked the support person if she could find what was the account
name that had been used to download all those messages, but she said no.

I do a full backup every night, so I tried just reloading last night's
Entourage database, but the old account was not there. Does anyone know
where Entourage hides the account database?

I'm using Entourage version 10.1.4

Ron Dans
[email protected]
 
D

Diane Ross

I'm using Entourage version 10.1.4

Not only are you using end of life software, you didn't fully update it.

Microsoft Office v. X for Mac 10.1.9 Update
<http://tinyurl.com/284v95>

Accounts are stored in the database.

You got all those old emails because you left the mail on the server. I
suggest you archive using your web browser your old mail out of the Inbox.
Entourage only downloads from the Inbox.
 
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