Where's my *old* e-mail messages??

J

Jean S. Barto

Help!

I've had some computer woes today that resulted in my having to reinstall
Jaguar, and I've *lost* my prior Entourage e-mail box and all my messages
and contacts. I know they're somewhere on the hard drive, I just don't
remember where that is right now.

Where on my hard drive would this file be? What *exactly* is it called,
where *exactly* is it, and what are the steps I need to take in order to
restore this *previous* e-mail file as my *present* file/identity/whatever?
Right now Entourage opens up on a new page as if I had just started using
the program for the first time.

I tried looking for help on the MacTopia website, but I couldn't find
answers for this exact issue.

It's not *totally* the end of the world if I don't ever get them back, but
it sure would be nice to do so!

IThanks in advance,

Jean in VA
 
D

Diane Ross

I've had some computer woes today that resulted in my having to reinstall
Jaguar, and I've *lost* my prior Entourage e-mail box and all my messages
and contacts. I know they're somewhere on the hard drive, I just don't
remember where that is right now.

Where on my hard drive would this file be? What *exactly* is it called,
where *exactly* is it, and what are the steps I need to take in order to
restore this *previous* e-mail file as my *present* file/identity/whatever?
Right now Entourage opens up on a new page as if I had just started using
the program for the first time.
Click to expand...

Entourage stores it's data in a folder named Microsoft User Data folder.
Entourage expects the folder to be in your Documents folder. For OS X
users, that's the Documents folder in your User's folder.

If you don't see it, then do a search in the Finder for "Microsoft User
Data". If it's not in the correct location drag it to your User's folder.
I tried looking for help on the MacTopia website, but I couldn't find
answers for this exact issue.
Click to expand...

Check out the Entourage Help Page for lots of tips and help.

It's not *totally* the end of the world if I don't ever get them back, but
it sure would be nice to do so!
Click to expand...
After you find your data, be sure to make regular backups. I suggest
creating a Task in Entourage to remind you to backup. Then find your
Identity folder in the Microsoft User Data folder and duplicate it. Be sure
to add a date to the name of the folder in case you need to go back to a
previous version.
 
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