why my category colors don't stay?

M

Marlee_Slaney

Version: 2004
Operating System: Mac OS X 10.4 (Tiger)
Email Client: Exchange

Hello,
Every time i add a color to my Entourage calendar event and then restart my computer back up in the morning, the color doesn't stay it returns to back and white. How do i keep my color for each event to stay? Is it because its under exchange?

Thanks for your time
 
D

Diane Ross

Every time i add a color to my Entourage calendar event and then restart my
computer back up in the morning, the color doesn't stay it returns to back and
white. How do i keep my color for each event to stay? Is it because its under
exchange?

No. This problem has not been reported AFAIK so it must be something
specific to your situation. When you say "color" the event how are you doing
this? Are you assigning a category to the event? If not, add the category
and set color there.

Steps to help determine where the problem is located.

1) you can eliminate your Identity by creating a new Identity in Entourage
and see if you experience the same problem.

2) if a new Identity still exhibits the same issues, then create a new User
in System Preferences and test Entourage there.

2a) If the problem is in your User's account, then log out/in with Shift key
down to disable any startup items. Test. If the problem still exists, it's
most likely a preference file that's corrupt. See these pages for help:

Find solutions for crashes, conflicts and general problems with Entourage
<http://www.entourage.mvps.org/troubleshoot/crashes.html>

Troubleshooting Basics
<http://www.entourage.mvps.org/troubleshoot/basics.html>

2b) If the problems still exist in the new User, it's a problem with your
base OS files. If running the Apple combo does not fix, then you might need
to do an "Archive & Install".

<http://www.entourage.mvps.org/troubleshoot/combo.html>

3) The last option would be something on the server is locked keeping you
from making changes.
 
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