Word 2000 Customized Toolbars causing Runtime Error 4248

[Michele]

Hello -

Has anyone ever heard of a customized toolbar creating a runtime error
when trying to close out of a document? Several of our users have
been experiencing this with different customized toolbars added to
their document. Once the toolbar was deleted through the Organizer -
the document was able to close. The styles were still able to be
applied by using the styles drop down list.

The Runtime Error 4258 - This command is not available because there
is no document to open.

Any suggestions would be greatly appreciated!!

TIA
Michele

 

[garfield-n-odie]

See http://support.microsoft.com/default.aspx?scid=kb;en-us;813983
"Run-Time Error... When you try to use VBA to Change Document Properties".

 

[Beth Melton]

Hi Michele,

Does the custom toolbar utilize macros? That sounds like the source of
the problem - not the custom toolbar.

If there is a macro what is the code?
--
Please post all follow-up questions to the newsgroup. Requests for
assistance by email can not be acknowledged.

~~~~~~~~~~~~~~~
Beth Melton
Microsoft Office MVP

Word FAQ: http://mvps.org/word
TechTrax eZine: http://mousetrax.com/techtrax/
MVP FAQ site: http://mvps.org/

 

[Michele]

Hi Beth ~

Thank you for your response. The toolbars do not contain any macros -
only customized styles. Each user has a different toolbar. We are
running Microsoft Windows 2000 NT with Citrix Metaframe 1.8.

Any other thoughts?

Thanks,
Michele

 

[Beth Melton]

Hi Michele,

A 'runtime' error indicates an issue in a macro rather than the
application. Are there any macros listed under Tools/Macro/Macros?

--
Please post all follow-up questions to the newsgroup. Requests for
assistance by email can not be acknowledged.

~~~~~~~~~~~~~~~
Beth Melton
Microsoft Office MVP

Word FAQ: http://mvps.org/word
TechTrax eZine: http://mousetrax.com/techtrax/
MVP FAQ site: http://mvps.org/

 

[Michele]

Hi Beth~

Well - we discovered the source of the problem! There was a glitch
caused after Workshare was installed on our system. I think Workshare
has found a fix! Not sure what they did behind the scenes - but it's
fixed. Thanks for your all your help.

Michele

 

[Beth Melton]

I'm glad to hear the problem has been resolved. Thanks for the update.


--
Please post all follow-up questions to the newsgroup. Requests for
assistance by email can not be acknowledged.

~~~~~~~~~~~~~~~
Beth Melton
Microsoft Office MVP

Word FAQ: http://mvps.org/word
TechTrax eZine: http://mousetrax.com/techtrax/
MVP FAQ site: http://mvps.org/