Word as e-mail editor

[Gracie]

We've recently migrated 220+ users in a 900+ user domain
from Outlook 97/NT 4.0 to Outlook 2002/Win XP. All of
our XP users (we're still running in a mixed environment)
are complaining of lockups and general slowness in
Outlook since upgrading. We did set a GPO setting to
turn on Word as the E-mail editor. What are the thoughts
about this contributing to our problems? Even in Outlook
97 we experienced issues with winword.exe becoming over
run between both Word and Outlook and Microsoft has
documented these issues. But now we're wondering if this
isn't contributing to our slowness and lockups?

 

[Jocelyn Fiorello [MVP - Outlook]]

This is a long shot, but in Outlook 2002, try disabling the integration with
Instant Messenger in Tools | Options | Other and see if that speeds things
up. (It's a common cause of slowness in OL2002.)

--
Jocelyn Fiorello
MVP - Outlook

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