Worms for Entourage Mac???

H

Henry Seiden

Yes. Exactly. The original message keeps coming back. As does the M$
Database crash/failure notification... The problem tracks with the
conditions. I don't know if the notification is bogus, but after recovery I
do have duplicated messages in Entourage every time.

I'm not sure of whether they are related. They seem to be. It happened again
when I looked at (awoke) my sleeping screen, both the message and the
database crash. (Crash= pop-up message that the database was detected to be
corrupt all Microsoft applications need to close, and a click box for OK).

This time I did have Excel open at the time of the crash, not sure if that's
been the case before. I leave my machine on all the time usually, but lately
have been shutting down Entourage because of this issue. I failed to do that
yesterday.


Henry
 
C

Corentin Cras-Méneur

Henry Seiden said:
Yes. Exactly. The original message keeps coming back. As does the M$
Database crash/failure notification... The problem tracks with the
conditions. I don't know if the notification is bogus, but after recovery I
do have duplicated messages in Entourage every time.

The message is probably corrupted. I would try to delete it from
Entourage and wuit the app. Then go to the server through webmail and
delete the e-mail from there too.
Then you can rebuild the database in Entourage and finally let the
applciation re-download e-mails. Hopefully, that will allow both thee
server-side and Entourage-side copy of this corrupted mail to be
deleted.


Corentin
 
C

Corentin Cras-Méneur

So my question to you is how does the server/local synchronization work
really in POP mail? I found that I was set to leave messages on the Server
for 5 days before deleting (check box Option>Account Settings). However not
all five day old messages were re-downloaded- many appeared to be, but not
all.

Well POP is different. They should be stored locally and there is no
reason for Entourage to redownload them if they were already downloaded
before. I suspect that if corrupted messages are found during the
rebuild process, they might be trashed. When Entourage connects to the
server again, it will see these messaes, see that they're not in the
database (anymoe) and re-download them.
Is this setting reliable? How about the other way- does Entourage actually
tell the server to delete otherwise old messages?

I usually set Entourage to immediately delete POP messages from the
server unless I have a good reason (eg: I want to download them in
another client or on another computer as well).
That communication seems
flaky to me, as compared with say, IMAP. There Entourage messages always
seem to reflect what's on the server by the nature of the beast.

IMAP is quite different indeed... IMAP syncs mailboxes. POP downloads
them and (eventually) deletes them from the server.

Corentin
 
H

Henry Seiden

Me too, but it is inconvenient and doesn't work properly as previously
mentioned- flaky. When traveling, I need to get my mail on my laptop, so
must shut down Entourage at the office or not get due to this setting. When
not traveling I do not check mail via laptop. Is there a better way to set
this up?

My laptop is set to not delete messages on my business accounts.
 
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