5.1.3 Bad Recipient Address Syntax

[CR]

Hi I have just upgraded to Office 2008.

When I use some of my e mail groups now I get the error

5.1.3 Bad recipient syntax

And the message does not send and I get Error 17099.

This problem did not occur whilst using the previous version of Office.

My account is working fine and if I send a email to the same people without making a group the problem does not occur.

Anybody have any ideas how to stop this from happening?

 

[William Smith]

Hi I have just upgraded to Office 2008.

When I use some of my e mail groups now I get the error

5.1.3 Bad recipient syntax

And the message does not send and I get Error 17099.

This problem did not occur whilst using the previous version of
Office.

My account is working fine and if I send a email to the same people
without making a group the problem does not occur.

Anybody have any ideas how to stop this from happening?

Try recreating one of your groups from scratch and see if that works.
The database upgrade may not have properly updated your groups.

Hope this helps!

--

bill

William M. Smith, Microsoft Interop MVP - Mac/Windows
Entourage Help Page <http://entourage.mvps.org/>
Entourage Help Blog <http://blog.entourage.mvps.org/>

 

[CR]

Hi, yes I have tried recreating from scratch but it still happens.

Have run the database utility as well and it says all is fine.

 

[Diane Ross]

When I use some of my e mail groups now I get the error

5.1.3 Bad recipient syntax

This is most likely coming from your ISP. Ask them what it means.

And the message does not send and I get Error 17099.

Was that -17099? From the Error Page:

<http://www.entourage.mvps.org/error/page.html>

Error -17099

Relaying to <the email address> prohibited by administrator Email could not
be sent Account name (my account name) Error -17099

Error -17099 is an Entourage error kSMTPServerReplyErr, and is returned when
the SMTP server has returned a permanent or transient error or returns an
unexpected result code.

This error is coming from your ISP.

Users have reported this error when sending to large groups. ISPs limit the
number in a group. Usual number is 50 recipients to avoid spammer misuse.
Entourage has no limit. You should contact your mail provider to ascertain
the maximum number of recipients per message and note it. You can use the
free "Split Recipients" script to send a mass e-mail in separate mailings
automatically:

Split Recipients for Entourage X

Scriptbuilders <http://scriptbuilders.net/>

Most ISPs also require you to use their SMTP address when sending.