Cannot send Email

[tng235]

Version: 2008
Operating System: Mac OS X 10.5 (Leopard)
Processor: intel

I cannot send email with entourage? a Verizon account which works fine on my home windows pc. But on the road with the mac and entourage its recieves email just fine but will not send. Times out, error 3259, connection to server timed out. Talked to tech support at verizon and they say its this email software. Any help is much appreciated.

Rich

 

[William Smith]

I cannot send email with entourage? a Verizon account which works
fine on my home windows pc. But on the road with the mac and
entourage its recieves email just fine but will not send. Times out,
error 3259, connection to server timed out. Talked to tech support at
verizon and they say its this email software. Any help is much
appreciated.

Hi Rich!

This sounds like your SMTP settings may be incorrect.

According to this page on Verizon's website
<http://www22.verizon.com/Residentia...ooting/Top Help Issues/QuestionsOne/86782.htm>
your SMTP server should be "outgoing.verizon.net".

Fro home use: beyond just entering your name and password you should
probably have none of the advanced receiving options selected. You can
edit your account using Tools --> Accounts... and double-clicking your
problem account's name.

While traveling, you're off the Verizon network. Many service providers
either completely block sending mail through their systems or require
that you authenticate to connect. This is to prevent spam. You might
experiment with enabling the advanced options to see if these allow you
to send.

Possibly, someone else with a Verizon account will know the exact
settings you need.

Hope this helps!

--

bill

William M. Smith, Microsoft Interop MVP - Mac/Windows
Entourage Help Page <http://entourage.mvps.org/>
Entourage Help Blog <http://blog.entourage.mvps.org/>

 

[tng235]

Thank you very much. What I am finding out is that I can send "Sometimes" depending on what or where I am connected? While connected at a hotel in Bangor recently I could not send at all. Connected in Cincinnati to another wi fi connection and it worked. Probably verizon incoming mail server decides which and when it allowes to receive my mail. Tech support guy said the verizon server(s) were not at fault.
Thanks for your help William, much appreciated.

Rich

 

[Diane Ross]

Thank you very much. What I am finding out is that I can send "Sometimes"
depending on what or where I am connected? While connected at a hotel in
Bangor recently I could not send at all. Connected in Cincinnati to another wi
fi connection and it worked.

See "Send and receive E-mail while Traveling"

<http://www.entourage.mvps.org/faq_topic/travel.html>