Can't send emails but can receive in Outlook 2019

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I am using virgin media service to send and receive my emails using Outlook from Office 2019. I keep getting the message that it can't connect to the server. However, I recieve emails OK. The message only appears when there is an email in the out box. I have check the settings on another computer where the emais work to to virgin media from the same location. This is really frustrating - anyone have any ideas?
Bil Levinson
 
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Tried every step you suggested! I ticked the privacy setting for Outlook in the Firewall settings but didn't help! I'm still at a loss!
Regards
Bil
 

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