I'm having the same issue. I find that if I wait a few minutes after rebooting, the error won't occur. This error only seems to happen when I try to run Entourage immediately after booting the computer. I've managed to replicate the error by starting Entourage right after the boot and managed to replicate not having an error by waiting about five minutes before starting it.
threedjan wrote:
Hi Diane, <br><br>My responses are inline below...
07-Dec-09
Hi Diane, <br><br>My responses are inline below... <br><br>> On 12/4/09 5:27 AM, in article (e-mail address removed)2ac0, <br>
I looked for it previously as I found that might sort out a fix, but could not locate it then either. <br><br>> Other options to check: <br>
I checked my disk space with the Activity Monitor and have 51.1 GB free. <br><br>> > Every time I verify the database, it says it is fine and I have rebuilt the <br>
I do not have any other accounts except for the Exchange account. <br><br>> <br>
Previous Posts In This Thread:
Constant"Entourage cannot access your data. To attempt to fix the problem rebuild your database."error
Version: 2008
Operating System: Mac OS X 10.5 (Leopard)
Processor: Intel
Email Client: Exchange
I have been getting the above error almost constantly for the last month or so. <br><br>Every time I verify the database, it says it is fine and I have rebuilt the database several times too. <br><br>I have also created a new identity a couple of times and that seems to fix the problem for a day or so then I start getting the error again. <br><br>I do see able to access my email and identity if I just ignore the error messages, but am concerned that this might be the symptom of a larger issue. <br><br>Any help would be greatly appreciated.
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What is your Entourage database size?
Version: 2008 Operating System: Mac OS X 10.5 (Leopard) Processor: =
Intel Email Client: Exchange I have been getting the above error almost =
constantly for the last month or so.=20
Every time I verify the database, it says it is fine and I have rebuilt =
the database several times too.=20
I have also created a new identity a couple of times and that seems to =
fix the problem for a day or so then I start getting the error again.=20
I do see able to access my email and identity if I just ignore the =
error messages, but am concerned that this might be the symptom of a =
larger issue.=20
Any help would be greatly appreciated.
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<DIV><FONT face=3DCalibri>What is your Entourage database =
size?</FONT></DIV>
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[email protected]</=
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wrote in message <A=20
=
ssing.JaKIaxP2ac0</A>...</DIV>Version:=20
2008 Operating System: Mac OS X 10.5 (Leopard) Processor: Intel Email =
Client:=20
Exchange I have been getting the above error almost constantly for the =
last=20
month or so. <BR><BR>Every time I verify the database, it says it is =
fine and I=20
have rebuilt the database several times too. <BR><BR>I have also =
created a new=20
identity a couple of times and that seems to fix the problem for a day =
or so=20
then I start getting the error again. <BR><BR>I do see able to access =
my email=20
and identity if I just ignore the error messages, but am concerned =
that this=20
might be the symptom of a larger issue. <BR><BR>Any help would be =
greatly=20
appreciated.</BLOCKQUOTE></BODY></HTML>
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it is 1.11 GB and I have 50.55 GB free space. <br><br>> <br>
it is 1.11 GB and I have 50.55 GB free space. <br><br>> <br>
On 12/4/09 5:27 AM, in article 59bae254.-1@webcrossing.
On 12/4/09 5:27 AM, in article (e-mail address removed)2ac0,
Try deleting this preference file in your User's --> Library Preferences:
com.microsoft.OfficeNotifications.plist
Other options to check:
* Bad RAM.
* Being low on disk space. To check your disk space, use the Activity
Monitor. Click on Disk Usage in the bottom menu bar and select the volume
where you have Office installed. You can also use Disk Utility to see
detailed information about a disk or volume. To learn more, open Disk
Utility in the /Applications/Utilities folder and refer to Disk Utility
Help.
If you use File > Export > as Entourage archive (.rge) file for all items,
do you get an error at completion?
How did you create the new Identity? Do you have other accounts other than
the Exchange account?
--
Diane Ross, Microsoft Mac MVP
Entourage Help Page <
http://www.entourage.mvps.org/>
Entourage Help Blog <
http://blog.entourage.mvps.org/>
YouTalk <
http://tinyurl.com/bzcrjy> <-- Entourage mailing list
Twitter: follow <
http://twitter.com/entouragehelp>
This does suggest that there is a corrupted record that rebuild is notgetting
This does suggest that there is a corrupted record that rebuild is not
getting rid of or it is but its possibly getting repopulated from your
Exchange environment.
Sometimes rebuild just does not fix the problem. In this case,
creating a brand new empty identity (a touch of a hassle) and
exporting your data from the old problematic DB to the new DB as an
rge file generally does the trick. You loose your categories and links
but the new DB should now work smoothly. If the error comes back
somehow a bad record is getting into even your new DB. Tracking that
down would be a real hassle.
The only thing that you might do at this point is leave the currently
active DB behind as an archive DB to switch to to retrieve info and
start with a fresh DB with no records until you start populating. This
would have a couple of advantages. The new DB is now very small in
size and thus more efficient and it should be without any corrupt
records unless Exchange brings it back.
Going back to archival DB's to keep your active DB is actually good
practice. On Outlook under Windows it has an automatic archive
function so that you can trim you DB when its starting to get too
large. In Entourage, if you have never used Outlook, I find Entourage
users sometimes will just let their DBs grow to ridiculous sizes not
being aware that it is good practice to archive data that is getting
old, that might need to be accessed occassionally but that does not
need to be part of your daily active environment.
Hi Diane, <br><br>My responses are inline below...
Hi Diane, <br><br>My responses are inline below... <br><br>> On 12/4/09 5:27 AM, in article (e-mail address removed)2ac0, <br>
I looked for it previously as I found that might sort out a fix, but could not locate it then either. <br><br>> Other options to check: <br>
I checked my disk space with the Activity Monitor and have 51.1 GB free. <br><br>> > Every time I verify the database, it says it is fine and I have rebuilt the <br>
I do not have any other accounts except for the Exchange account. <br><br>> <br>
On 12/7/09 5:47 AM, in article (e-mail address removed)2ac0,It?
On 12/7/09 5:47 AM, in article (e-mail address removed)2ac0,
It?s called com.microsoft.entourage.office_reminders.plist for 08.
It would help to know how he did this.
Is the 51GB at least 10% free space?
--
Diane
isabel
isabel
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