e-mail pdf995 attachment

[Bob Levin]

I sent an e-mail with a pdf file attachment. the pdf file was made from
software called pdf995. The recipiate receives the attachment as a
"winmail.dat" file. when he opens it, it's all scrambled up letters & symbols
etc. I sent the same e-mail attachment to myself and i received it as a pdf
file and opened it just fine. both of our computers have adobe reader version
7. Does anyone no what is wrong. I am using outlook 2007 for my email with
windows vista 64bit. Thanks so much for any help.

 

[Pat Willener]

winmail.dat is *not* the attachment you've sent; if there is no other
attachment, then it may have been stripped somewhere (by the outgoing or
receiving mail server, perhaps). Try to send it compressed as a ZIP file.

 

[Roady [MVP]]

Verify that you have been sending the message in HTML or Plain Text format
instead of Rich Text Format.

 

[VanguardLH]

in

I sent an e-mail with a pdf file attachment. the pdf file was made from
software called pdf995. The recipiate receives the attachment as a
"winmail.dat" file. when he opens it, it's all scrambled up letters & symbols
etc. I sent the same e-mail attachment to myself and i received it as a pdf
file and opened it just fine. both of our computers have adobe reader version
7. Does anyone no what is wrong. I am using outlook 2007 for my email with
windows vista 64bit. Thanks so much for any help.

Stop using RTF (Rich-Text Format) to format your e-mails. RTF is *only*
understood by Outlook. Even Outlook Express won't understand that
proprietary format. Neither will any other e-mail client than Outlook.
All other e-mail clients will show a winmail.dat file attached because
it contains the formatting. The attachment is still in the e-mail but
Outlook knows how to read that formatting information and will hide that
the winmail.dat file is attached. RTF should only be used when you can
guarantee that the recipient is also using Outlook and that the sender
and recipient are both within the same Exchange organization.

Send your e-mails in plain-text or HTML format.

 

[Bob Levin]

Thanks for the replys. By default I have been using HTML format for e-mail.
BTW, I have discovered that almost all of my 200 or more e-mail addressess in
"contacts" have "SEND USING OUTLOOK RICH TEXT FORMAT"selected. Apparently
this is the way it's entered by default whenever I add new e mail addresses.
Changing that to "SEND USING PLAIN TEXT FORMAT" worked ok. I hate the thought
of changing each one of those email address to that or "LET OUTLOOK DECIDE
WHICH FORMAT TO USE". Is this a bug and if so, is outlook engineers working
on a fix for this? Thanks for your replys.

 

[Roady [MVP]]

It's not a bug. When you create a new contact, this property is set to "Let
Outlook decide..."
Try it to see it for yourself.



-----

 

[VanguardLH]

in

It's not a bug. When you create a new contact, this property is set to "Let
Outlook decide..."
Try it to see it for yourself.

For additional information, read:

http://technet.microsoft.com/en-us/library/bb310786(EXCHG.80).aspx

where it says:

----------
Let Outlook decide the best sending format
This is the default setting. This setting forces Outlook to use the TNEF
conversion option that is specified by the default Internet format. The
possible values are Convert to HTML format, Convert to Plain Text
format, or Send using Outlook Rich Text Format. Therefore, the TNEF
message may be left as TNEF, converted to HTML or converted to plain
text. If you want to make sure that the TNEF message is remains TNEF for
this recipient, you should change this setting from Let Outlook decide
the best sending format to Send using Outlook Rich Text format.
----------


Don't bother reconfiguring all our contacts' attributes to specify a
particular mail format. Leave them all at the default of "Let Outlook
decide". Instead go configure the Internet sending format (to use a
format *other* than RTF).