Entourage quits when I delete messages

T

tinkv

Version: 2008 Operating System: Mac OS X 10.5 (Leopard) Processor: Intel Email Client: pop If I delete more than 3-4 emails (to clean out my in box) Entourage suddenly quits - sends a report and restarts. Any suggestions to get this annoying event to stop? It happens every time I delete several emails.
 
T

tinkv

If I delete more than 3-4 emails (to clean out my in box) Entourage suddenly quits - sends a report and restarts. Any suggestions to get this annoying event to stop? It happens every time I delete several emails.

This is the error message I receive when Entourage suddenly quits:Microsoft Error Reporting log version: 2.0

Error Signature:
Exception: EXC_BAD_ACCESS
Date/Time: 2010-02-02 12:14:21 -0500
Application Name: Microsoft Entourage
Application Bundle ID: com.microsoft.Entourage
Application Signature: OPIM
Application Version: 12.2.3.091001
Crashed Module Name: JavaScriptCore
Crashed Module Version: unknown
Crashed Module Offset: 0x00003d4e
Blame Module Name: JavaScriptCore
Blame Module Version: unknown
Blame Module Offset: 0x00003d4e
Application LCID: 1033
Extra app info: Reg=en Loc=0x0409
 
B

Bill Bryson

If using an Exchange account, empty the cache (right click on Exchange
account folder and Folder Properties).

Rebuild the local database ­ hold the option key when opening Entourage.

If all else fails, create a new identity by using Entourage ­ Switch
Identity.... This option leaves old local mail back in the old identity.
You can export from the old identity and import when in the new identity.
 

Ask a Question

Want to reply to this thread or ask your own question?

You'll need to choose a username for the site, which only take a couple of moments. After that, you can post your question and our members will help you out.

Ask a Question

Top