Identities not available in "Change Identity..."

[CS1]

Version: 2008
Operating System: Mac OS X 10.6 (Snow Leopard)
Processor: Intel
Email Client: imap

Hi,
I recently upgraded to Entourage WSE. This created a new identity, called "Main Identity1", but everything worked fine.
Now I encountered the following problem: to archive my e-mails I once created an identity called "E-mail Archive". If I want to switch to that identity (Entourage/Change Identity...) it doesn't show in the list of available identities, only "Main Identity1".
Whereas in the Microsoft Office Identities 2008 Folder in My Documents I have three folders: "Main Identity" (which is the Identity up to the point where I installes WSE), "Main Identity1" and "E-mail Archive".
I tried to manually open the database of the E-mail Archive" ("Open with...") but Entourage always will open with "Main Identity1"

Has anybody an idea how I could open the Archive identity?
Thanks for your help
Christian

 

[Ed Kimball]

Version: 2008
Operating System: Mac OS X 10.6 (Snow Leopard)
Processor: Intel
Email Client: imap

Hi,
I recently upgraded to Entourage WSE. This created a new identity, called
"Main Identity1", but everything worked fine.
Now I encountered the following problem: to archive my e-mails I once created
an identity called "E-mail Archive". If I want to switch to that identity
(Entourage/Change Identity...) it doesn't show in the list of available
identities, only "Main Identity1".
Whereas in the Microsoft Office Identities 2008 Folder in My Documents I have
three folders: "Main Identity" (which is the Identity up to the point where I
installes WSE), "Main Identity1" and "E-mail Archive".
I tried to manually open the database of the E-mail Archive" ("Open with...")
but Entourage always will open with "Main Identity1"

Has anybody an idea how I could open the Archive identity?
Thanks for your help
Christian

If Main Identity or E-mail Archive was created with an older version of
Entourage, you must use File>Import to use it.
You can create a new blank identity in which to import it. Once you have
done so, you should be able to switch between that identity and your Main
Identity1.

 

[CS1]

If Main Identity or E-mail Archive was created with an older version of
Entourage, you must use File>Import to use it.
You can create a new blank identity in which to import it. Once you have
done so, you should be able to switch between that identity and your Main
Identity1.

This worked just fine!
Thanks so much Ed
Best wishes
Christian

 

[Ed Kimball]

This worked just fine!
Thanks so much Ed
Best wishes
Christian

Thanks for the feedback. I'm glad it worked.