Mac 2008 setup assistant launches instead of application

G

Guest

Hi All-
I'm having a problem installing / running office 2008 for mac on
*some* computers in my office. It worked fine on a 24" white iMac.
On the rest, not so much.
Basically, I install the software, everything seems to have
worked fine, but then when I click on one of the icons to launch, for
example, Word, it starts up a program called 'Setup Assistant', which
then starts up the 'auto updater' program. It either finds updates
and installs them, or doesn't, then quits. When you attempt to launch
word again by clicking on it, the same thing happens, repeat
infinitely.
I've done some initial troubleshooting and am pretty stumped.
I'm able to replicate the problem on the following computers:

20" iMac Aluminum
20" iMac Intel / White
Mac Pro
Mac Mini 1GB.

Additionally, in a last ditch attempt, I reformatted the system
partition and reinstalled Leopard from scratch on the 20" white iMac,
installed all the leopard updates, and then tried installing 2008.
Same problem.
The only differences I can think of between the 24" iMac and the
20" iMac(s), which would survive a complete reinstall, are that the
20" machines have Boot Camp partitions, and the the 'Case Sensitive,
Journaled' option is on for the system partition. Does anyone else
see this sort of problem? I would think the media is bad, but it
worked on the 24" iMac...

thanks,
Erik
 
B

buss

it is typecally miscoslope again am in an infinitely loop non of the M$ office app's runa anymore i only get the setup assitence

when do we stop an boycott M$

they ask for a lot of money an you get only crab :angry:
 
C

CyberTaz

Since you offer absolutely no specific information it's impossible to be
sure but it sounds like you are one of the unfortunate few affected when
applying the SP1 (12.1 update). The suggested solutions - which have proven
to work in virtually all cases - have been repeatedly stated in this group
as well as others, so a quick search may have enabled you to correct it.

Griping & boycotting will most likely not resolve anything, but the freely
offered information here probably will:

<http://blog.entourage.mvps.org/2008/05/office_2008_sp1_install_causes_setup
_assistant_to_loop.html>

HTH |:>)
Bob Jones
[MVP] Office:Mac
 
R

Rachel

I am having the same problem as the initial poster, and have not found the thread with the solutions. Can someone either repost the solution or please post the link to the threads with the solution? I have no idea what else to do!
 
C

CyberTaz

It appears that longer links are being broken through the web interface. Try
this route & see if it doesn't work better:

Click the one below. When the page appears click the link in the 3rd
paragraph which refers to the Setup Assistant/AutoUpdate Loop.

http://word.mvps.org/Mac/Word2008Issues.html

Regards |:>)
Bob Jones
[MVP] Office:Mac
 

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