New Office Mac installation stalls

[johnd320]

Version: 2008
Operating System: Mac OS X 10.5 (Leopard)
Processor: Intel

Thank you in advance for any assistance.

The issue is:

On a first time installation of Office Mac 2008 Home and Student on to an Apple Mac book Pro running Mac OS X version 10.5.2, with an Intel 2.4 GHz Core 2 Duo, 2gb of sdram and a HDD with over 100GB of space the installation gets to the following stage and proceeds no further.

The message on the screen is: "Running Office Fonts Installer Script" and
Install time remaining: about a minute."

As per the instructions all other programs were shut down before starting the installation. We have been patient and waited 60 minutes after the
installation got to the last minute. While this is happening the Apple Mac book Pro is still continue to operate it's clock. We have tried re-doing theinstallation three times.

Thank you for any help.

 

[johnd320]

Postscript:

Turned the power off and reboot the next day, fixed the problem.

Thank you.

 

[Diane Ross]

As per the instructions all other programs were shut down before starting the
installation. We have been patient and waited 60 minutes after the
installation got to the last minute. While this is happening the Apple Mac
book Pro is still continue to operate it's clock. We have tried re-doing
theinstallation three times.

Check to be sure your hd is not too full. I've seen new computer fill up
very quickly. If you have at least 10% free, you're OK.

My thoughts are your base system has some problems.

Restart and Repair Permissions.

To use Repair Permissions:
1. Open Disk Utility in your Applications/Utility folder.
2. Click on the First Aid tab and select Repair Permissions
3. Click on the icon for your boot volume.
4. Click the repair permissions button.

Don't run from CD. Updates contain a newer versions of the application's
permissions.

The next option would be to download the combo updater from Apple and run it
again rather than using Software Update. Doing so overwrites potentially
problem-causing files. Several users have reported this fixed some odd
problems they were having with Office. Combo updaters will install on the
same version as they¹re applying‹no need to roll back or do a clean install.

(Sometimes combo updater will not fix your underlying problems. When this
happens you will need to do an "Archive & Install")

Leopard:

Mac OS X 10.5.4 Combo Update
(For both PowerPC- and Intel-based Macs )
<http://www.apple.com/support/downloads/macosx1054comboupdate.html>

Drag the Office folder to the trash, delete it.
Launch the AutoUpdate from any Office application under Help. Select to
"Keep in Dock"
Log out/in with Shift key down to disable all startup items.
Run the installer.

See this page for more help.
<http://www.entourage.mvps.org/install/install_office2008.html>