Office: mac missing box with CD key

D

daniellem

I purchased Office:mac a few years ago but since then the box has been lost.
I have the original cd, and the product key. When I try to open the software
after installation it requests the CD key and no number I enter works. Is
there anything I can do to obtain my CD key and use it now?
 
C

CyberTaz

If you have the CD & the Product Key is the the one that came with it you
should be able to install. If you're having a problem simply obtaining a new
key will most likely not resolve the issue. There must be something more at
play, but to determine what you'll need to supply much more specific info.

What version of Mac Office - 2001, X, 2004???
Which version of Mac OS is on the Mac - all 3 components, such as 10.4.11?
What type of Mac - PPC, Intel???
What *exactly* is the meaning of "no number I enter works"? Please describe
what *does* happen including the complete content of any messages or
dialogs. It's as important to know how something *doesn't* work as it is to
know how it *does*:)
Has any version of Office existed on the system to which you're attempting
to install it now?... Including the 2004 Test Drive? If so, what version?

Regards |:>)
Bob Jones
[MVP] Office:Mac
 
D

Diane Ross

daniellem said:
I purchased Office:mac a few years ago but since then the box has been lost.
I have the original cd, and the product key. When I try to open the software
after installation it requests the CD key and no number I enter works. Is
there anything I can do to obtain my CD key and use it now?

The Product Key also called CD Key is on a yellow or bright orange sticker
on the CD package.

The Product ID is given during the Setup Assistant process. The Product ID
will look like this: 11111-130-0001111-12345). It is used to register. Write
this Product ID down or take a screen snap.

When you install, you need the CD Key. Common mistakes...substituting the
letter B for the number 8, the letter O for zero.

If you are using an old version of Office, now might be a good time to
upgrade to Office 2008. Home & Student version of Office 2008 for $129.99
(ships for FREE with Super Saver Shipping.)

<http://tinyurl.com/4ydu2u>

MSFT will charge you probably $25 plus shipping to get a copy of your old CD
plus you would have to prove your purchased the product.
 

Ask a Question

Want to reply to this thread or ask your own question?

You'll need to choose a username for the site, which only take a couple of moments. After that, you can post your question and our members will help you out.

Ask a Question

Top