Problem w/ cpu going to 100 and memory leaks

B

Bernard

I seem to have run into a big problem. I attend Law school and during note
taking, I noticed that my onenote stopped responding. It did it about after 5
mins of inactivity. Then, when I tried to erase and flipped my pen
upside-down, it took about 15-20 seconds for the eraser to kick in.
I am running a convertible Acer c314 and have more then plenty processing
power.
The same problem happend again in the next class, and the next one.
Is there a problem w/ having more than X amount of pages in the whole
notebook? Could that be the bug.
While runnin OneNote, I kept my taskmgr open and noticed that also the
memory for onenote.exe kept on going up about 500k increments every second.
So, by about 5 mins into class, onenote was up to 165mb in memory from 20mb!
Something is wrong.
I am running SP1 on this tablet pc.
Any suggestions?
--Bernard
 
B

Bernard

Erik:
No, I haven't. Let me try it this and I'll get back to you with the results.
In the meantime, have you run across such a problem before?
--Bernard
 
B

Bernard

Erik:
Just working on some notes, and again, as soon as I took the pen to the
screen, keeping the taskmgr open, I saw Onenote eat up memory like crazy.
Once reaching somewhere around 150mb's, it just keep on eating it up by
itself, even if I took the pen off the screen. Then, somewhere around
300mb's, it froze for a couple of seconds and dropped back down to 118mb, and
then again, it started to eat up more memory.
CPU also showed usage of about 90-100% for onenote while it was eatting up
memory. We are talking about 1mb per second of memory allocation!
And I even tried rebooting after doing a detect and repair.
Should I go ahead and un-install onenote and reinstall, or any other fixes
you can suggest?
(Before I uninstall, is there a way to backup my config settings and since I
have SP1 installed in onenote, will the notes I took be backwards compatible
w/ the orgional Onenote w/o the sp installed?)
--Bernard
 
B

Bernard

I noticed it happend again during class today, like w/in 15 minutes into
class. I was about 1/2way through my hand-written notes and then the memory
started to began sucked up and onenote became less responsive and then I
tried to quit it, but it took about 3 mins to get it to quit.
Any ideas?
 
B

Bernard

Chris:
I downloaded the patch. Let me try it out today in class and I'll get back
to you tonight to tell you if that fixed the issue or not.
*Was this patch included in SP1 of OneNote too?
--Bernard
 
C

Chris H.

That patch is separate, and not related only to OneNote, but the Tablet
Input Panel operation.
--
Chris H.
Microsoft Windows MVP/Tablet PC
Tablet Creations - http://nicecreations.us/
Associate Expert
Expert Zone -
 
B

Bernard

Chris:
That patch didn't help, even after a reboot. Again, about 1/2 through
writing a page, the memory was just being eatten up by Onenote.exe, about
1meg a second. I kept the taskmoniter open and watched it happen. Every time
I put the pen to the tablet and began to write a word, boom, memory being
eatten up.
Seems like there must be something else going in. Do you think I should
revert to pre-sp1 and reinstall and try it out?
I must mention that I have 5 main folders in my notebook, each folder
containing 3 sections and subfolders. The ".one" file sizes range from 1 meg
to about 4 megs.
--Bernard
 
C

Chris H.

This is apparently only happening in OneNote? If so, in OneNote go to
Help/Detect and Repair... and see if that helps. There may be something
corrupt in the install which can be fixed automatically for you. I would
not uninstall at this point, and your files are really quite small. Really.
:cool:
--
Chris H.
Microsoft Windows MVP/Tablet PC
Tablet Creations - http://nicecreations.us/
Associate Expert
Expert Zone -
 
B

Bernard

Well, I tried that option when Erik told me to try it and that didn't help.
I'll try it again. If that does not work, I'll try to default back to the org
cd install and see what hapens.
--Bernard
 
C

Chris H.

Make sure you're running SP1 when you get to the final installation. It has
a whole lot of things the original didn't have. Good luck with it!
--
Chris H.
Microsoft Windows MVP/Tablet PC
Tablet Creations - http://nicecreations.us/
Associate Expert
Expert Zone -
 
B

Bernard

Chris:
So far, I have uninstalled the whole OneNote and reinstalled it from orginal
cd. As far as upgrades, I tried not doing any, and so far, no probs! I don't
want to upgrade to SP1 because the same prob may happen again. Until v2 comes
out or SP2, I'll leave it as is and work that way.
Thanks for your help though.
--Bernard
 

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