Problem with Refference Ribon

[CowboyJMB]

I am using MS Word 2007 on Windows XP Pro.

My problem is that the citations & bibliography part of the reference ribbon
does not seem to work. It is grayed out, and the dropdown menu for "Style"
says "Missing". When I click Insert Citation, I can only select "Search
Libraries..." as the other two options are grayed out as well.

 

[Terry Farrell]

Is this all documents or just one document?

 

[CowboyJMB]

This is the program itself, every time I open it.

 

[Terry Farrell]

I'll look into this as at the moment I have no idea why it should be greyed
out. On the 2 systems that I have at hand with Office 2007, both have the
options available immediately Word 2007 is opened to a blank document.

Terry

 

[CowboyJMB]

Thanks a lot Terry. In fact I will show you a screen shot of what is going on:

http://img.photobucket.com/albums/v477/CowboyJMB/word2007.jpg

It WAS working for me, back when I was using B2R. I uninstalled that 3 weeks
ago though as it had run out and locked up. I then purchased Office 2007 Pro
Plus, and that is what I am running now. I had installed this on Friday the
27.

 

[Terry Farrell]

Consensus of opinion recommends:

1. Find and rename the building block.dotx as this is possibly corrupted.

Or if that doesn't resolve it...

2. Run Detect and Repair from the Options menu and if that fails, reinstall
from the original disks.

Basically, this isn't an optional install, so should be available. If gets
stored with the Office files but is used in the Building Blocks template. If
that is corrupt, deleting the BB template and it will be recreated when you
restart Word. If it doesn't, it suggests that the original file has been
corrupted that may need a reinstall but Detect and Repair may find it
corrupt and prompt for a reinstall.

Terry

 

[Beth Melton]

As an additional note, there are two Building Blocks.dotx files, a master
copy in the Office installation path and a personal copy in your profile.
You need to rename your personal copy of Building Blocks.dotx, not the
master. The master is used to create a new personal Building Blocks.dotx
which, since you did have a beta version installed, was probably not updated
to the RTM version and why you are encountering this issue.

Please post all follow-up questions to the newsgroup. Requests for
assistance by email can not be acknowledged.

~~~~~~~~~~~~~~~
Beth Melton
Microsoft Office MVP

Co-author of Word 2007 Inside Out:
http://www.microsoft.com/MSPress/books/9801.aspx#AboutTheBook

Word FAQ: http://mvps.org/word
TechTrax eZine: http://mousetrax.com/techtrax/
MVP FAQ site: http://mvps.org/

 

[CowboyJMB]

Alright, thank you very much!

Consensus of opinion recommends:

1. Find and rename the building block.dotx as this is possibly corrupted.

Or if that doesn't resolve it...

2. Run Detect and Repair from the Options menu and if that fails, reinstall
from the original disks.

Basically, this isn't an optional install, so should be available. If gets
stored with the Office files but is used in the Building Blocks template. If
that is corrupt, deleting the BB template and it will be recreated when you
restart Word. If it doesn't, it suggests that the original file has been
corrupted that may need a reinstall but Detect and Repair may find it
corrupt and prompt for a reinstall.

Terry