This patch package could not be opened. Verify that the patch ...

[RichardM]

No joy at my house. Background: my machine has undergone a major overhaul
over the last few weeks. Motherboard, processor, memory and a new SATA drive.
The old motherboard reased me to the end, making like the system would work
and then it died. I managed to copy a partition from the old boot drive to
the new one and it mostly went well. Then I started down the road of
activation. When I got to Office XP it kept giving me the message in the
subject line.

I read through some of the other message with similiar problems and most
pointed to running msicuu2.exe. I tried that and got zilch. I'm about ready
to blow my drive away and reinstall everything but I might run into the same
problem. One other item of note, I've been trying to remove some Symantec
products and everytime they give me a messate that the uninstallation
encountered an error. Then it takes me to a techie page that says that you
need to uninstall the program. Do you suppose that these two of weird are
connected? Maybe through the Windows Installer? Open for all suggestions.
Help?

 

[TaurArian [MS-MVP]]

Did you do all the steps?
You receive the "This patch package could not be opened" error message in an Office program
http://support.microsoft.com/default.aspx?scid=kb;en-us;295823


--
===========================
TaurArian [MS-MVP] 2005-2006
===========================
http://www.dts-l.org/goodpost.htm
"Need more help? http://support.microsoft.com/?scid=ph;en-us;6527

 

[RichardM]

Do I do all the steps? As much as possible, but this gets weird. I was able
to use the Windows Installer Clean Up Utility to remove Office XP but I
haven't tried to install Office yet. The suites are giving me the real
headache. Symantec NIS 2006 & NSW 2006 don't appear in the Windows Installer
Clean Up. Now they ARE in the add/remove programs module of the control panel
but everytime I attempt a removal (or install) we crash and burn. I did get a
note from Symantec about using the Window installer clean up utility to
remove all entries beginning with a series of abreviations. One problem, I
can't see a way to get the utility to function this way. Soooooo, I still
have these partially uninstalled Symantec suites sitting on my system and
they don't function that way. Suggestions?
--
Richard

Did you do all the steps?
You receive the "This patch package could not be opened" error message in an Office program
http://support.microsoft.com/default.aspx?scid=kb;en-us;295823


--
===========================
TaurArian [MS-MVP] 2005-2006
===========================
http://www.dts-l.org/goodpost.htm
"Need more help? http://support.microsoft.com/?scid=ph;en-us;6527

No joy at my house. Background: my machine has undergone a major overhaul
over the last few weeks. Motherboard, processor, memory and a new SATA drive.
The old motherboard reased me to the end, making like the system would work
and then it died. I managed to copy a partition from the old boot drive to
the new one and it mostly went well. Then I started down the road of
activation. When I got to Office XP it kept giving me the message in the
subject line.

I read through some of the other message with similiar problems and most
pointed to running msicuu2.exe. I tried that and got zilch. I'm about ready
to blow my drive away and reinstall everything but I might run into the same
problem. One other item of note, I've been trying to remove some Symantec
products and everytime they give me a messate that the uninstallation
encountered an error. Then it takes me to a techie page that says that you
need to uninstall the program. Do you suppose that these two of weird are
connected? Maybe through the Windows Installer? Open for all suggestions.
Help?

 

[TaurArian]

Okay, so you've cleaned up Office and have yet to reinstall it. Once
reinstalled see if you can update office successfully.

Regarding your Norton's issues - (not an Office update issue) but have you
tried reinstalling Nortons as it is over itself and then try removing it?
Otherwise you will have to go to a lot of trouble to manually remove the
applications.

Have you checked out ccleaner, handy utility but as usual such applications
should be used with caution/care.
http://www.ccleaner.com/

Do I do all the steps? As much as possible, but this gets weird. I was able
to use the Windows Installer Clean Up Utility to remove Office XP but I
haven't tried to install Office yet. The suites are giving me the real
headache. Symantec NIS 2006 & NSW 2006 don't appear in the Windows Installer
Clean Up. Now they ARE in the add/remove programs module of the control panel
but everytime I attempt a removal (or install) we crash and burn. I did get a
note from Symantec about using the Window installer clean up utility to
remove all entries beginning with a series of abreviations. One problem, I
can't see a way to get the utility to function this way. Soooooo, I still
have these partially uninstalled Symantec suites sitting on my system and
they don't function that way. Suggestions?
--
Richard

Did you do all the steps?
You receive the "This patch package could not be opened" error message in an Office program
http://support.microsoft.com/default.aspx?scid=kb;en-us;295823


--
===========================
TaurArian [MS-MVP] 2005-2006
===========================
http://www.dts-l.org/goodpost.htm
"Need more help? http://support.microsoft.com/?scid=ph;en-us;6527

No joy at my house. Background: my machine has undergone a major overhaul
over the last few weeks. Motherboard, processor, memory and a new SATA drive.
The old motherboard reased me to the end, making like the system would work
and then it died. I managed to copy a partition from the old boot drive to
the new one and it mostly went well. Then I started down the road of
activation. When I got to Office XP it kept giving me the message in the
subject line.

I read through some of the other message with similiar problems and most
pointed to running msicuu2.exe. I tried that and got zilch. I'm about ready
to blow my drive away and reinstall everything but I might run into the same
problem. One other item of note, I've been trying to remove some Symantec
products and everytime they give me a messate that the uninstallation
encountered an error. Then it takes me to a techie page that says that you
need to uninstall the program. Do you suppose that these two of weird are
connected? Maybe through the Windows Installer? Open for all suggestions.
Help?