Unable to open excel files and need urgent help!

S

Sirivarin

I am using SONY VAIO CR series (VGN-CR35S/P) on Vista Platform with MS Office
2007 license. It's been doing fine to me since April 2008 (the purchase
time). Nowadays, I've noticed that everytime I opened .xls (last excel
version) or any excel with Macro, I can't open my .xlsx files on the company.

I assmed the problem might be from "Document Recovery" file in the left tab
of excel. This is the error message:

Problem signature:
Problem Event Name: APPCRASH
Application Name: EXCEL.EXE
Application Version: 12.0.6331.5000
Application Timestamp: 48fa2869
Fault Module Name: OLEAUT32.dll
Fault Module Version: 6.0.6001.18000
Fault Module Timestamp: 4791a74f
Exception Code: c0000005
Exception Offset: 00004580
OS Version: 6.0.6001.2.1.0.768.3
Locale ID: 1033

Additional information about the problem:
LCID: 1033
Brand: Office12Crash
skulcid: 1033


What should I do to fix the problem? I've also downloaded MS Office service
pack 1 recently. I look forward to your reply. Thank you.
 

Ask a Question

Want to reply to this thread or ask your own question?

You'll need to choose a username for the site, which only take a couple of moments. After that, you can post your question and our members will help you out.

Ask a Question

Top