WORD 2007 app error - can't open docs

[KathyS]

I'm running Word 2007 on Vista (PC). This morning I can't open any docs.
I get the MS logo, but the document is blank with an error message saying
"MS WORD has stopped working." Didn't load software or anything yesterday
when it was working.

Can anyone help? I have a writing deadline today!

Thanks to all who reply.

 

[Terry Farrell]

That may be a symptom of a Word Data Key corruption - usually because Word
has been running when updates are installed.

Run Regedit and expand by double-clicking to the key below. With DATA
selected, press DELETE. Word will automatically recreate a new key when it
is restarted.

HKEY_CURRENT_USER\Software\Microsoft\Office\12.0\Word\Data

Symptoms of Data Key corruption may include:

. The mouse does not work when you use Word.
. You cannot open a Word document from the Search window in Windows
Vista.
. You cannot open a Word document from Windows Desktop Search.
. Word crashes when you try to start or exit Word.
. Word crashes when you open the Open dialog box.
. Word crashes when you save a document.
. Word crashes when you close a document.

If you feel uncomfortable editing the registry yourself, Microsoft have a
download that will do this for you. See MSKB 940791
http://support.microsoft.com/kb/940791