Word 2007 says Word 2003 (and previous) docs are corrupt

[TimO]

We have several documents that were created in versions previous to 2007 that
will open fine in Word 2003, but Word 2007 says that they are corrupt. It
attempts to "repair" them, but in reality it scrambles them, repeating pages,
leaving pages blank and even overlaying pages on top of another. I have
attemted to convert these every way I can think possible. These docs do have
macros, but I have attmepted to remove the macros in Word 2003 prior to
converting, but 2007 still has trouble with them.

Any suggestions?

 

[Stefan Blom]

Have you tried repairing your installation of Word 2007?

 

[TimO]

yes. we've also tried it on multiple workstation, but good thought.

 

[Stefan Blom]

If you try to repair one of the problem documents in Word *2003*, for
example by saving in XML or HTML and then back to Word 2003 format, can you
then open it in Word 2007?

 

[Terry Farrell]

A couple of things to try (using copies of the documents).

Try using Open & Repair in Word 2003 to see if it identifies a problem with
one of the documents. If it fails to find anything, try the Open and Repair
from Word 2007.

The infinite pagination is often the symptom of a table problem. Something
like you have a table formatted with Keep Lines Together and Keep with Next
the table fitted a page perfectly in Word 2003, but in Word 2007 the table
doesn't fit. So Word cannot resolve the problem of trying to fit a table on
one page, so it tries moving it to the next page, but it won't fit there...
ad infinitum.