0x8004210b Error

R

Rayasiom

Every now and then we get this error message when trying to send emails. It
does not happen every time emails are sent, only occasionally.
If we exit from Outlook and then re-start the program, the emails are sent
with no problems.
What is causing this and how can it be fixed. We were using McAfee and are
now on Nod32 but experienced this error with both AV's.
 
K

K. Orland

This is a timeout error. It can be caused by antispam software, antivirus,
polling too often, and it can also be caused by using an SMTP server
different than your outgoing mail.
 
R

Rayasiom

Hi Kathleen.
I do not understand this, because I send on average 30 emails per day with
some days peaking at 100 with no problem. Yet on the odd occasion, the email
gets stuck in the outbox with this error and the only way I can get it sent
is by exiting Outlook and re-starting it.
Thanks,
Ray
 
K

K. Orland

While it sits in your Outbox, what happens if you open it and then close it,
and do a send/receive?
 
R

Rayasiom

Hi Kathleen,
I have had the error occurring today again to try your suggestion, but it
still sits in the outbox and comes up with the same error. I even tried to
move it to the drafts box and send again, but same error.
Thanks,
Ray
 
R

Rayasiom

I have only had it happen to the work one, which is the one used most often.
My business partner only has his work account set up on his desktop but he
has also had this error code occasionally.
 
K

K. Orland

Does your work email use the same SMTP server as the ISP you use for internet
access?
 
R

Rayasiom

I don't think so. I will have to check tomorrow with the group that set up
our email.
 
K

Kevin Coppola

Has there been any resolution to this issue about Outlook sending errors. I have the same problem (have to restart Outlook, etc) and it happens intermittenly.

Thanks!
 
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