100% CPU freeze error w/ major data loss

M

Mark Loos

Twice I have encountered an situation midway into writing
a document in Word 2003. In doing just minor editing, in
this case changing a few lines to Italics, my system froze
and I lost over an hour's worth of work. Two questions
come to mind: doesn't recovery do a better job than that?
My recovery window was set to every 4 minutes. I thought
things were getting better with Word and lockups, this
problem will create a lot of very angry users. I'm one of
them!
 
C

Charles Kenyon

Hi Mark,

I've been using Word 2003 extensively for about six months, now. I've found
it to be much more crash-resistant. IME, recovery _does_ a much better job
than what you are describing. I have my saving of recovery info set for 10
minutes and I know it has recovered some documents very well.

Any chance you have Fast Saves turned on? Don't know, but suspect, that it
could mess up autorecover as well as corrupt your document.

Take a look at your styles list in your document. See anything unusual? From
your description of the crash, I suspect that you may be applying a lot of
manual formatting. This tends to make Word docs much more complex than they
need to be. With Word 2003's "keep track of formatting" feature turned on, I
suspect this could grind up a lot of processor time in a lengthy or heavily
edited document.
 
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