1st suggesttion is have a bigger suggestion box~!!!

A

aviks

I just bought a new computer; HP Pavilion z1547c with Windows XP. This
computer came with "Microsoft Office Editions 2003" 60 day trial. First,
please let me know who I can email with my complaints about the whole process
of this trial, especially the way it confuses and forces customers to look
into an option when not expecting it or wanting to. 2nd, I cant believe price
is not part of "Frequently Asked Questions". So please tell me what it costs
to convert from the trial to the full version when the trial is over? I
couldn't find this information anywhere! Needless to say I'm very
frustrated. 3rd, I cant figure out where the Microsoft XP word is and how I
can view my existing word documents transferred from another computer
(Microsoft 2000) with out this stupid activate notice popping up every time.
Where is the word program that was supposed to come with the computer windows
XP. I don't think I want to start something that wont allow me to edit my
stuff after the promotion when I decide to not go ahead with it!! And, just
for the sake of this stupid promotional setup may make up my mind not to got
for it no mater how good it is! 4th issue, why doesn't a brand new, up to
date, computer bought in 2006 come with the most current Windows "2003" ...3
years later??!! I expected a brand new computer would come with the most
current applications .. even if it would be 1 year behind I'd understand...
but 3years, I don't understand. And, WHAT DISPLAY NAME? Am I not even in
the right place to complain? that's how confusing this whole system is

----------------
This post is a suggestion for Microsoft, and Microsoft responds to the
suggestions with the most votes. To vote for this suggestion, click the "I
Agree" button in the message pane. If you do not see the button, follow this
link to open the suggestion in the Microsoft Web-based Newsreader and then
click "I Agree" in the message pane.

http://www.microsoft.com/office/com...-68fb3a1502fd&dg=microsoft.public.office.misc
 
L

LVTravel

Boy, aren't we full of bitches today!

Word, XP or otherwise, does NOT come with Windows and never has. Some
computer manufacturers purchase the rights from Microsoft to install the
program/s onto their computers and then charge the purchaser whatever the
market will bear for the program. That is probably where you got your OEM
version of Word XP. It is an application program that needs to be
purchased. As for the purchase price of Office 2003 that the trial is for,
if you go to the purchase option, you will find out how much it costs.

Windows is Windows and there have been many updates to Windows XP since it
was first put out a number of years ago. If HP doesn't want to provide you
with the latest updated version, sorry but it isn't Microsoft's job to
ensure that a private company, HP, is providing all the updates that
Microsoft provides free of charge on every computer they sell.

Don't like it, send the computer back to where you bought it and ask for a
refund.......
 
A

Abby

Aviks may have gone on too long, but my experience as far as finding the cost
to convert to the full version is the same as his. When you hit the convert
button, it doesn't give you price information for the conversion. Perhaps I
was naive in thinking there would be a discount for a "conversion" as opposed
to a cold purchase? I don't want to go through the purchase process and then
find I can't afford it. Comments?
 
J

JoAnn Paules

Why should there be a discount because you started with a free trial
version? If you want to know the price before you buy (which is an excellent
idea), there are several different ways to find out. You could get in your
car and check at your local Office Max/Depot, Circuit City, Wal-Mart, etc.
Or you could fire up your favorite web browser and look at the websites for
the aforementioned retailers or visit Amazon.com because they offer a nice
discount on software. You could even visit Microsoft's website for their
pricing.

Hitting a purchase/convert button without knowing what the cost is ahead of
time just plain foolish.

--

JoAnn Paules
Microsoft MVP - Publisher

How to ask a question
http://support.microsoft.com/kb/555375
 
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