2 Junk Mail Folders

[entelechy]

Version: 2008
Operating System: Mac OS X 10.6 (Snow Leopard)
Processor: Intel
Email Client: Exchange

I am in converting from mail to Entourage after moving to a hosted exchange server.

For some reason, there are 2 Junk Mail folders on the server. They have exactly the same address in properties and they get the same junk mail put in them. However, moving/ deleting from one does not change the contents of the other. Naturally the server people say there is only one folder. Is this something that Entourage could be doing?

 

[William Smith [MVP]]

I am in converting from mail to Entourage after moving to a hosted
exchange server.

For some reason, there are 2 Junk Mail folders on the server. They
have exactly the same address in properties and they get the same
junk mail put in them. However, moving/ deleting from one does not
change the contents of the other. Naturally the server people say
there is only one folder. Is this something that Entourage could be
doing?

Use Entourage menu --> Switch Identity... to create a new identity and
set up your account again. Do you still see the two junk mail folders?

--

bill

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