2003: Folder Vanished from PST

A

Arthur Shapiro

The victim is a home (POP) installation of Outlook 2003 managing five separate
email addresses. I upgraded from Outlook 2000 a couple weeks ago without
incident.

Last night I tried to drag a message from the inbox to my main folder, as the
existing rules didn't route this particular message. The message wouldn't move
over. I clicked on the folder in question, and nothing happened.

I took down Outlook and restarted it. The folder in question was gone.

I ran ScanPST, which found a few minor errors. This didn't help the
situation. I found that various rules, and SpamBayes as well, had lost all
knowledge of the missing folder.

After struggling for a while without success, I cursed Bill Gates and
conceded defeat. I recreated the missing folder, and populated it from the
equvalent folder exported from my most recent backup of about ten days ago.
So I've lost a few days of mail, and will live.

A search of the knowledge base and some poking around with Google didn't help.
I'm curious whether this symptomology rings a bell with anyone. At this point
I don't know what to do aside from more frequent backups of the pst file, or
perhaps moving to a compitetive product.

Art
 
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