K
kristene
HI,
I have been able to acess the templates before and now i can't. it keeps
coming up as"not a powerpoint file" or unable to load. when i click on a
template it goes to the virus scan and then it can't load it. I restored my
computer and they will work for a day or so. then they don't work anymore. i
reinstalled my software and still have the same problem. i adjusted the
security settings and it still didn't work. i do college online and need my
programs to work and am falling behind. can you help me?
Kristene
I have been able to acess the templates before and now i can't. it keeps
coming up as"not a powerpoint file" or unable to load. when i click on a
template it goes to the virus scan and then it can't load it. I restored my
computer and they will work for a day or so. then they don't work anymore. i
reinstalled my software and still have the same problem. i adjusted the
security settings and it still didn't work. i do college online and need my
programs to work and am falling behind. can you help me?
Kristene