2007 Microsoft Office Suite Service Pack1 (SP1) has failed to inst

R

Rita

I have purchased a new computer with Windows Vista Ultimate and Microsoft
Office 2007. I was prompted to download and install 2007 Microsoft Office
Suite Service Pack1 (SP1) but each time I try to install it it fails.

Any suggestions to get this working would be much appreciated ??

Rita
 
H

Hank Arnold (MVP)

Rita said:
I have purchased a new computer with Windows Vista Ultimate and Microsoft
Office 2007. I was prompted to download and install 2007 Microsoft Office
Suite Service Pack1 (SP1) but each time I try to install it it fails.

Any suggestions to get this working would be much appreciated ??

Rita

Need more information. What messages do you get? What exactly happens?
Are there any messages in the event logs?

--

Regards,
Hank Arnold
Microsoft MVP
Windows Server - Directory Services
 
T

TaurArian

Guessing - You receive an error message when you try to install the 2007 Microsoft Office
suite Service Pack 1 (0x80070643)
http://support.microsoft.com/kb/946691

--
====================================
TaurArian [MVP] 2005-2008 - Australia
====================================
How to ask a question: http://support.microsoft.com/kb/555375
http://taurarian.mvps.org/index.htm
Emails will not be acknowledged - please post to the newsgroup so all may benefit.
Computer Maintenance: Acronis / Diskeeper / Paragon / Raxco


|I have purchased a new computer with Windows Vista Ultimate and Microsoft
| Office 2007. I was prompted to download and install 2007 Microsoft Office
| Suite Service Pack1 (SP1) but each time I try to install it it fails.
|
| Any suggestions to get this working would be much appreciated ??
|
| Rita
 
R

Rita

Sorry Hank I have been away a couple of days hence the delay in my response:
the error message was 78F

Regards
Rita
 
T

TaurArian

The workaround is to place the Office 2007 install CD in the CD drive and then go
Microsoft Update and install the Service Pack

--
====================================
TaurArian [MVP] 2005-2008 - Australia
====================================
How to ask a question: http://support.microsoft.com/kb/555375
http://taurarian.mvps.org/index.htm
Emails will not be acknowledged - please post to the newsgroup so all may benefit.
Computer Maintenance: Acronis / Diskeeper / Paragon / Raxco


| Sorry Hank I have been away a couple of days hence the delay in my response:
| the error message was 78F
|
| Regards
| Rita
|
| "Hank Arnold (MVP)" wrote:
|
| > Rita wrote:
| > > I have purchased a new computer with Windows Vista Ultimate and Microsoft
| > > Office 2007. I was prompted to download and install 2007 Microsoft Office
| > > Suite Service Pack1 (SP1) but each time I try to install it it fails.
| > >
| > > Any suggestions to get this working would be much appreciated ??
| > >
| > > Rita
| >
| > Need more information. What messages do you get? What exactly happens?
| > Are there any messages in the event logs?
| >
| > --
| >
| > Regards,
| > Hank Arnold
| > Microsoft MVP
| > Windows Server - Directory Services
| >
 
R

Rita

Thanks a lot by having the Microsof CD install disk in the CD drive made it
possible for all the Updates to be installed. Your help is much appreciated.
Regards - Rita
 

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